We have a discussion about removal at http://forums.cnet.com/5208-6122_102-0.html?forumID=44&threadID=288404&messageID=2732973&tag=forums06;forum-threads
So far when people can't use these instructions they end up formatting the machine.
Just wondering, why did you install this?
My computer has a virus that does several things:
1) replaces desktop picture with security warning (i located the warning picture in system32 folder and got rid of it)
2) causes the computer to display fake BSOD and restart sequence when in safe mode
3) prevents me from accessing virus-assistance websites like microsoft, trendmicro, etc.
also, I cannot get to firefox or ie download pages to reinstall them. I have even tried installing other browsers (opera) to see if I can run housecall from those.
I am running XP.
Does anyone know what this is? Please help me!