Sorry for the trouble. A blooming ant with half a brain could have figured it in five minutes but it took me several hours.
Removing the AOL conectivity services this morning forced AOl to look for a connection. As the Aol/BTvoyager modem was not working it found the new (my employers) broadband connection and sort of latched onto that.
Checked the router ip address to confirm that this was the case.
I have now disconnected the AOL modem and I have spoken to aol who have agreed to remove their broadband from my telephone line, (free at last).
Currently there is no physical connection between AOL and my Pc. By this I mean wires, cables, telephone lines etc., however the Aol software is still operating as normal.
I was lucky but heaven knows how many other people have had their connections dropped and drivers corrupted by this haphazard compulsory upgrade.
Would appreciate just quick confirmation that I got this right. Thanks. Marg.
Hi,
had lots of disconnection problems with Aol but finally got them sorted out. Then about a week ago a screen message appeared from Aol, about upgrading the network. Before I could read the message properly a download commenced. It got as far as installing updated drivers when it stopped and requested the blue USB modem cable to be connected. This cable was already plugged in but this was obviously not recognised by the installation processs, therefore it would not continue with the installation. (I Cannot access the internet or download anything from Aol unless the USB modem cable is plugged in.) The only option was to cancel the installation. Did this and lost all internet connection & drivers.
Aol emailed me new drivers which I installed. Everything worked fine. No more connection problems.
A few days later I received an email from Aol demanding that I upgrade to their new network by 31/8 (today) The consequences of failing to do was that my connection speed of 1Mb would be cut to 128Kpps.
The Email outlined the instructions starting with click here to upgrade. Did this and experienced the same problems as detailed above. Cancelled the installation as before but this time all appeared ok until this morning when I noticed that the DSL light on the modem was out.
Checked device manager and the adsl modem driver had the yellow ! against it. However I am on line
To try to shorten this post. Last wednesday 24/8 my employers installed the equipment necessary for me to work from home. This consisted of a seperate telephone line with broadband connection from a completley different ISP server, plus router (netgate)
and a switch to enable me to use company & own HDD's on one monitor, plus fax machines Etc.
The DSl light on my Bt/Aol modem is still out and the drivers are not working, however I am still connected to the internet. Therefore I think that my Pc has somehow managed to make an internet connection via Aol but using my "company" broadband connection.
I do have access to both broadband connections on my PC, Company connection uses IE & personal uses Aol
Is this possible or just absolute rubbish?
Is it possible for AOl just to sabotage my drivers and connection like this despite the fact that the method of their upgrade was incompatible with driver installation on my PC. There was also a patch that I was supposed to install for Sp2 but have not done so.
HP Pavillion/XPsp2
All explanations gratefully received. Thanks marg
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