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Strange Problem With Outlook 2003 and Mozilla Firefox

by Daviddude / February 14, 2008 11:03 AM PST

Hi people,

I have a strange problem with Outlook 2003 and Mozilla Firefox browser.
When I receive an email with a internet link and I click the link two browser windows open, one to my default home page, the other one to the link. Sometimes one of the Firefox browser windows will be no bigger than the little firefox icon and the three window controls.

Does anyone have an idea how I can fix this?

I have a HP Pavilion with dual core processor (2.0 GHz, 960 MB RAM (shared video causes that strange 960 #), running Windowx XP Media Center 2005. Mozilla Firefox is my default browser.

Thanks in advance for your replies.

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Use Thunderbird instead?
by Jimmy Greystone / February 14, 2008 11:49 AM PST

Outlook is probably doing something funny to the data it's passing to Firefox when you click on a link. And just a quick aside, but it's NEVER a good idea to click on a link directly in an email. ALWAYS copy and paste it into the browser to avoid being hit by some kind of phishing scam.

If you only need the email function of Outlook, you'd probably be better off with Thunderbird or some other email program. If you also use the calendar functions, you can try Mozilla Sunbird or the Lightning extension for Thunderbird to get the majority of the same functionality.

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by Daviddude / February 14, 2008 11:57 AM PST

Thanks for the reply, but I use a Blackberry, and I update it using the desktop manager (blackberry provided) and Outlook.

thanks anyway.

But that is a thought...I should just copy and paste the link.

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Just a bump
by Daviddude / February 17, 2008 2:58 AM PST
In reply to: Thanks

to see if any one has any ideas how to fix.

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by StraterPatrick / April 11, 2008 11:45 AM PDT
In reply to: Just a bump

This fixed the same problem for me:


1. Open Explorer
2. Select Tools and then Folder Options
3. Select the File Types tab
4. Select Extension: (NONE), File Type: URL:HyperText Transfer Protocol
5. Click Advanced toward the bottom of the window
6. In the Edit File Type window, select open and click Edit
7. Clear the check for DDE above the DDE message box (which should contain "%1" or similar)
8. Click OK, Click OK
9. Repeat for File Type: HyperText Transfer Protocol with Privacy and FTP

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Thanks for the reply
by Daviddude / April 11, 2008 12:19 PM PDT
In reply to: Fix

But I don't have those entries in the File Types tab.
What I do have is a Firefox URL and an Internet Shortcut I tried changing them as outlined in your posting and link, but that didn't work.
I will try changing the default browser to IE and see what happens and post back.

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Very Strange...
by Daviddude / April 11, 2008 12:23 PM PDT
In reply to: Fix

If I make IE my default browser - No Problem, and I have those two entries mentioned. So I made the changes, changed the default browser to Mozilla Firefox and tried the link and same problem - Two Mozilla browser windows open - one to the link, the other one to my home page.

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by Daviddude / April 11, 2008 12:43 PM PDT
In reply to: Fix

I created those two entries in the file types and that fixed the problem.

Thanks for your help!! Happy

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