the neighbour advised me they have ...
Windows XP and windows firewall+virus protection as well as a private one from the states which is called Stop Sign and does everything; Anti - virus/ spyware/threats/firewall and goes through the system everytime we switch on.
My neighbour sent me an email today, saying ...
... every so often we receive an e-mail (like your "beautiful slide show") which we can't open because our box says: "unknown file type" and then goes on to say: "This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel."
Can you, or somebody else at your office, advise how I might be able to do that. If you can, then please do it in one-syllable words and very s-l-o-w-l-y....
How can we overcome this please? It has happened with emails I have received from time to time too. I have Vista, but I'm not sure what she has, or the virus programme she has go.

Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic