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General discussion

strange colored dots appear in screen

by disjoerd Sep 19, 2010 10:46PM PDT

I have a samsung LCD TV type LE32R71BX/XEC, version CM04

I have 2 strange errors in the screen.
1. When the overlay menu items appear there are also some strange colored dots in my screen. (picture 1) they disappear after a few secs, wen the menu items also disappears (picture 2)

2. When I connect a source, DVD, PC ore settopbox there is a lot of noise in the screen (picture 3)

See my webalbum for pictures
http://picasaweb.google.com/sjoerdvandijk/SamsungTV?authkey=Gv1sRgCJnNm7OIgqTKHg&feat=directlink

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strange colored dots appear in screen

by Samsung_HD_Tech Samsung staff Sep 21, 2010 5:07PM PDT

disjoerd,

I'm sorry to hear that you're having this issue, and I checked out the pictures.

For the DVD player, it might be a cable issue, or an interruption of signal, of sorts. But if the similar symptom happens with the menu, it may indicate something internal is causing the unit. While I can't diagnose the units, I'd recommend having a technician take a look at the unit to see if he can offer further insight, or contacting the Samsung customer service center in your area.

--HDTech

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