Mobile Applications forum

Question

Storage problems on Samsung Galaxy Tab

by Anahn_Eemus / August 30, 2015 2:19 PM PDT

I was trying to download an app on my Samsung Galaxy Tab, but it said I have insufficient storage space. So I uninstalled a few apps but the available space on my device stayed the same and I still can't install the app. When I view my device storage, it tells me my total space is 8.00GB and my available space is 131MB. The other details (space taken by applications, pictures/videos, audio, etc.) just say "Calculating..." and have been for the last 15 minutes. I can't install anything and I don't know what else to do.

I'm running Android version 4.1.2

Discussion is locked
You are posting a reply to: Storage problems on Samsung Galaxy Tab
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Storage problems on Samsung Galaxy Tab
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
This is sadly true. Android has these "spaces"
by R. Proffitt Forum moderator / August 30, 2015 2:29 PM PDT

Your memory card is one space, the onboard area another. With the space onboard so low, that Calculating may never come back.

You didn't reveal exactly which Galaxy Tab so I can't guess if you can add another memory card. My model SM-T3100MKAXAC for example has 16GB onboard which gives me a bunch of space.

Here's a generic article about clearing Andorid cache space.
http://lifehacker.com/clear-all-cached-app-data-at-once-on-android-1443937040

Android 4.1.2 looks pretty old. What is this model?

Collapse -
Thanks for replying!
by Anahn_Eemus / August 30, 2015 2:50 PM PDT

My model number is SCH-I915

Collapse -
Can't clear cache
by Anahn_Eemus / August 30, 2015 3:29 PM PDT
In reply to: Thanks for replying!

It seems that without a third-party app you can't clear the cache of all applications on anything earlier than version 4.2 (which my device is). Unfortunately, I'm in a catch 22 because I need to download an app to clear my cache, but I need to clear my cache so that I have enough space to download this app (and as I said, uninstalling apps doesn't seem to clear up space)

Collapse -
Yup. So you do it one by one.
by R. Proffitt Forum moderator / August 30, 2015 4:11 PM PDT
In reply to: Can't clear cache

Clearing cache is time consuming at times.

Collapse -
I actually can't do that either
by Anahn_Eemus / August 30, 2015 4:26 PM PDT

You know how my storage kept saying "Calculating..."? Well if I go to an application in the application manager, the cache says "Computing..." and it won't let me press the button that says "Clear Cache." It does this with all of my apps.

Collapse -
Options are getting slim
by R. Proffitt Forum moderator / August 30, 2015 5:13 PM PDT

Since it's broken you can opt to make it a warranty issue. My bet is they'll do a factory reset.

You may have apps to uninstall still. I've seen folk that cling to many apps even if we can install them later.

Collapse -
Specs show you can add some memory.
by R. Proffitt Forum moderator / August 30, 2015 3:30 PM PDT
In reply to: Thanks for replying!
Collapse -
Answer
try wiping cache partition
by renegade600 / August 30, 2015 3:44 PM PDT

To wipe the cache partition, follow these steps:

1 Press and hold the Power/Lock key, tap Power off, and then tap OK to turn off the tablet.
2 Press and hold the Power/Lock key and Up Volume key at the same time.
3 Release the Power/lock key when the Samsung logo appears.
4 Release the Up Volume keys when the Android image appears.
5 When the menu appears, press the Down Volume key to select Wipe cache partition.
6 Press the Power/Lock key.

Doing the above will not touch your installed apps or personal data
Once the message, “Cache wipe complete” appears on the screen below the menu, Press the Power/Lock key to select Reboot system now.

Collapse -
Answer
Clear the Caches
by WebOutGateway / August 31, 2015 8:11 PM PDT

You can download the free app called App Cache Cleaner – 1Tap Clean.
It allows you to clear the caches indivually by clicking on the rubbish bin icon next to each, or delete all of the app's caches by selected the Clear button at the bottom of the screen. Then finally, you could fixed it.

Hope this app will help you a lot Grin
Have a great day!

Collapse -
You missed the problem.
by R. Proffitt Forum moderator / September 1, 2015 6:15 AM PDT
In reply to: Clear the Caches

" I'm in a catch 22 because I need to download an app to clear my cache, but I need to clear my cache so that I have enough space to download this app (and as I said, uninstalling apps doesn't seem to clear up space) "

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

Does BMW or Volvo do it best?

Pint-size luxury and funky style

Shopping for a new car this weekend? See how the BMW X2 stacks up against the Volvo XC40 in our side-by-side comparison.