Question

Storage Problem on Motorola Moto E

I tweaked my phone awhile back and am now able to move all apps that didn't come with the phone to my sd card as well as all media. My internal memory is only half full and it showed the correct amount of storage on both my internal memory and my sd card. Now suddenly the phone is saying the internal memory is full when it's not. I checked my apps and they still show to be on the sd card, so there is nothing to move. I rebooted the phone but nothing changed. Does anyone know how to fix this?

Discussion is locked

Follow
Reply to: Storage Problem on Motorola Moto E
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Storage Problem on Motorola Moto E
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Answer
Here I only need to

Here I only need to uninstall apps to free up space. Android is an odd OS and just because there is free storage space doesn't mean you can use it for more apps.

This is not like a Windows PC. Leave those concepts at the door. Think of it like a one room apartment. Only what you need goes in.

- Collapse -
Free Storage Space
Here I only need to uninstall apps to free up space. Android is an odd OS and just because there is free storage space doesn't mean you can use it for more apps.

But there is like 31GB available storage space on my 32GB sd card. I have had no problems downloading all the apps I want and music too. There is more than plenty of available storage space. I have been saving everything to my sd card and they are still there. My internal storage was,and has been for some time, only half full. Earlier in the day it was only half full, then a couple of hours later, when I hadn't downloaded anything new, it suddenly says it's full.
- Collapse -
Exactly.

This is Android and not anything like what you've used to date.

HOWEVER the mystery of the internal space filling up is likely due to app updates that by default download to your internal space. (NO, this is not an offer to hold class on Android and all things Android..)

Just this morning I see my Nexus 7 Gen 1 has 3 apps updating. This would lay waste to those with small internal space phones or tablets.

What are we working with here? I missed if this is one of those rather awful smart phones with no space to begin with.

- Collapse -
UPDATE. It's only been a few hours and more updates.

That's 6 apps that autoupdated just today.

- Collapse -
The very next day. 18 apps updated.

Those updates use internal space. While my phone and tablet has enough space you may be loading up too many apps on this small machine.

- Collapse -
Answer
And the CNET Article we need to read.
- Collapse -
Answer
internal storage and SD card storage are not the same

I am no Android expert, but I suspect that while you have room on your added SD card, you are lacking space on the Moto-E internal storage which is typically only 8 GB of which Android alone without extra apps requires about 3 GB. Because you have space on your add-on SD card does not mean you have space for apps that need to be on the 8 GB of internal storage. You might try removing apps on the internal storage or moving them to your 32 GB SD card. Things me also vary depending on which generation Moto-E you have. See:
https://motorola-mobility-en-in.custhelp.com/app/answers/prod_answer_detail/a_id/105194/p/30,6720,9299

- Collapse -
Answer
Storage Breakdown?

Does your phone have an application to analyse what storage is being used for? My LG does, buried in the Settings menu tree. It breaks down how much storage is being used and for what. There is also a Smart Clean application to clean up any data and unused applications and associated clutter. I have no idea whether these are standard Android features or LG additions but worth checking.

CNET Forums

Forum Info