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Storage Drive Problem

by Paul Roantree / September 4, 2005 2:04 PM PDT

I developed a problem with Drives A: and D:, floppy and cd-rom. When I click on the drives to open them, I get a message : 'Windows xplorer has encountered a problem and needs to close'. Then a message to send/not send message to Microsoft. the screnn then momentarily goes black, the desktop icons vanish, and then return. The Application event log says errors 1000, and 1002. Knowledge base says this is to do with 'perflib' in the registry. Under 'exit counter testing' I found the hexadecimal value at 0004. I changed this to '0002' as found in the explanation in Knowledge Base. So far so good, but why? Why should the value be changed?

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It would be nice,
by El Alquimista / September 4, 2005 7:14 PM PDT
In reply to: Storage Drive Problem

Paul, if you give a link to, or at least the number of, the MSKB article you referred to. I, for one, would like to read it.

Frank

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Performance Library
by Paul Roantree / September 4, 2005 7:43 PM PDT
In reply to: Storage Drive Problem

Hi Frank,
The address of the article is here :

http://support.microsoft.com/default.aspx?scid=kb;en-us;226494&sd=ee

The problem, I think, comes from trying to download ATi Catalyst Drivers 5.8. Unfortunately, my XP Pro is SP1 and the SP2 added with a new disk. Downloading the drivers, the system asked me for a disk, XP with SP2, which I don't have. I ignored the request and ended up with hybrid drivers. Then tried to uninstall, and was asked for the XPSP2 again! So . . . I finally used Toni's Windows Install Cleanup utility, got rid of Catalyst, and reinstalled my OEM drivers for Ati. I now realise that I have to slipstream a new disk if I want catalyst. After this, I got the message when trying to access the drives ( I was preparing to slipstream). I am interested from a technical point of view as to why the performance library should be changed to 4. I have never seen 4 in the registry before. I changed it to 2, on a whim, and it seems fine now. It's just interesting how Xp makes a complicated issue. Thank you for your interest.

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