Samsung forum

Resolved Question

Stop smart hub from showing on bottom of screen

by JACKIETOOLS / March 10, 2015 9:54 AM PDT

Just purchased Samsung 65 inch 7100. How do I stop the smart hub ribbon from appearing on bottom of screen when I first turn the TV on? Thanks.

JACKIETOOLS has chosen the best answer to their question. View answer
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All Answers

Best Answer chosen by JACKIETOOLS

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So far you have to turn it off.
by R. Proffitt Forum moderator / March 10, 2015 10:00 AM PDT

You didn't tell a few things.

1. The full model number.
2. If you were OK with losing Smart Hub and turning it into a HDTV.

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by JACKIETOOLS / March 10, 2015 1:18 PM PDT

Why would I want to lose Smart Hub? I'm just wondering if there is a way to stop the ribbon appearing on the bottom everytime I turn it on. Thanks.

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You can ask Sam but remember Smart Hub is not about you.
by R. Proffitt Forum moderator / March 11, 2015 12:37 AM PDT
In reply to: ModelUN65H7100A
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by JACKIETOOLS / March 11, 2015 6:00 AM PDT

All I am asking is if anyone knows how to stop the ribbon? I'm not debating advertising

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I didn't find an off setting.
by R. Proffitt Forum moderator / March 11, 2015 6:33 AM PDT
In reply to: What???

In the USA call 1800SAMSUNG to ask and get an answer in minutes.

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Thank You
by JACKIETOOLS / March 11, 2015 8:48 AM PDT

I was hoping someone knew it off hand but Ill give them a call.

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by JACKIETOOLS / March 14, 2015 11:30 PM PDT
In reply to: Thank You

I found out myself how to do it the settings. Really guys in the future if you don't know or have any useful advice don't respond. Thanks

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by R. Proffitt Forum moderator / March 15, 2015 1:20 AM PDT
In reply to: Thanks

I don't mind checking the docs and if Samsung won't document this, it's going to be rough going.

The support here is a toll free number and for items like this is pretty good. I'd use that.

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Here's some useful advice
by James Denison / March 15, 2015 1:34 AM PDT
In reply to: Thanks

Be polite when help is offered. It may not be what you want, but it's better than getting a rep and being ignored.

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by JACKIETOOLS / March 15, 2015 5:02 AM PDT

I was not trying to be rude. I was referring to some replies that had absolutely nothing to do with what I was looking for help with. I do agree that any info is good info. My apologies to anyone I offended.

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The only method that works across all models
by R. Proffitt Forum moderator / March 15, 2015 5:12 AM PDT
In reply to: Agreed

Is to turn off Smart Hub. Given smart hub's motives I share that so you know that. I know folk sometimes get really upset over the need for model numbers.

It's a mystery why Samsung doesn't put this in the product docs consistently.

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