Windows Legacy OS forum

General discussion

STOP message

by MRoswell / August 19, 2006 10:46 AM PDT

I bought Roxio Easy CD and DVD burninc ver6 software and have been trying to get it to work properly for a week. Today I installed Roxizap to remove the program and reinstall. I got a message telling me to restart in order to run the program. I restarted, got to the boot screen and before I got to the logon screen a BSOD flashed for a seconf and the computer reatarted. It now appears to be stuck in some restart loop, but I can run in safe mode. I disabled the Auto restart after error in system restore and read the BSOD. It had error message STOP: 0X0000007E (XC0000005, 0XF719C2FB, 0XF7BF9CD0, 0XF7BF99CC) Tried system Restore: Nothing.

Asus P4S800 SCKT: 478
P4 3.0GHZ
1024 RAM
WinXP Home SP2

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A program to try
by Decorte16 / August 19, 2006 1:42 PM PDT
In reply to: STOP message
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Another option
by MarkFlax Forum moderator / August 20, 2006 4:34 AM PDT
In reply to: STOP message
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is there a module associated with it?
by m_and_m_kid / August 20, 2006 4:41 AM PDT
In reply to: STOP message

is there a module, or a driver associated with this stop error? 7E stops are pretty generic as they can occur in almost any kernel mode driver/module.

can you give us pretty much the whole text of the BSOD, outside of the 'please contact your administator' stuff? would help greatly in diagnosing whats up

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Text of BSOD
by MRoswell / August 20, 2006 10:58 AM PDT

A problem has been detected and windos has been shutdown to prevent danage to your computer.

If this is the first time you have seen this STOP error, restart your computer. If these screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in this STOP message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

Check with your hardware for BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to disable components, restart your computer, press F8 to select advanced Startup options and then select safe mode.

Technical Information
***STOP: 0x0000007E (0x0000005, 0xf719c2fb, 0xf7bf9cd0, 0xf7bf99cc)

No driver is listed. How do you disable drivers or even remove a program in Safe mode?

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So, no driver info...
by m_and_m_kid / August 20, 2006 11:00 PM PDT
In reply to: Text of BSOD

Well, that bites; without that information I cant really help you, the 7E error is just so generic...

as to your question, how does one remove drivers/software in safe mode... there are two ways that i know of, one is extremly complicated and you go through the registry, the second is to use the device manager to remove the driver that way. also, simply booting your comp into safe mode refreshes the drivers, and may cause some resetting of the IRQ allocation. as to removing software, there are some third party tools that allow you to remove it, but for the most part i just disable them auto starting, and remove them in normal operation.

sorry about not being able to help really... is there no further informaiton in the system logs?

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STOP Message
by MRoswell / August 21, 2006 3:18 PM PDT
In reply to: STOP message

I have a question. Would it be better to just reformat and reinstall? Because Im REALLY tired of looking at Safe mode and I dont know whatelse to do. Tips on reformatting and reinstall would be helpful.

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