It might be better to use System Restore to go back to the situation where it was installed. Then uninstall it from Control Panel and run the removal tool (can be downloaded from http://www.softpedia.com/get/Tweak/Uninstallers/McAfee-Consumer-Product-Removal-Tool.shtml also) before installing the new version.
Also see http://service.mcafee.com/FAQDocument.aspx?id=TS100507
Kees
I have downloaded and installed a home version of McAfee on top of my old Virus Scan Enterprise and now the PC comes up with a couple of error dialogs on bootup. Apparently the new installation could not remove the original and there are remnants left behind. One of these remnants is mcshield.exe and I need to stop the service from running before I can complete the uninstall of the old software.
The mcshield is a tenacious ****** and I cannot find a way to disable it. Windows services and Task Manager both say access denied. I tried EndItAll (3rd party service killer) and that too failed.
I've posted this to the McAfee forum and so far no replies. McAfee tech support keeps me on hold forever. I'm hoping that some Windows freaks out there might have a suggestion.
Win Xp SP3
Thanks

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