Just create a single closed session to see if that works?
I am using DigitalMedia v7 Plus / MyDVD by Roxio, bundled on my XPS 400 Dell desktop:
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
System Model Dell DXP051
Total Physical Memory 1,024.00 MB
Available Physical Memory 347.98 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
I use DigitalMedia v7 / MyDVD to back up my files on dvd.
I have used it without incident since I purchased my computer 2.5 years ago.
Recently, this is the problem that is occurring:
I drag and drop a folder of files into the "direct to disc" option.
The folder contains .jpgs and .AVI video files.
The size of the folder is 2.6 gb.
The dvd is SONY DVD+R, 4.7gb.
The drive is SONY HL-DT-ST DVD+-RW GWA4164B.
The files are copied without incident.
Then I click on "make compatible".
My computer crashes.
I get a blue screen with the following error message:
"A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you?ve seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check t be sure you adequate disk space. If a driver is identified in the Stop message, disable the drive or check with the manufacturer for drive updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safe Mode to remove or disable components, restart your computer, press F8 to select Advanced startup options, and then select Safe Mode.
???STOP: 0x0000007E (0xC0000005, 0x806E494F, 0xF79A9C30, 0xF79A992C)
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance."
An error report is sent to Microsoft upon rebooting.
Microsoft responds with this web page:
I have checked my drivers.
All drivers appear to be working properly.
I have done a driver reset and a system restore.
I have download and installed PatchGdiPlus from Sonic, and the pxengine2_08_40d from Sonic.
The problem persists.
I've uninstalled and reinstalled DigitalMedia v7 / MyDVD via the installation disc supplied by Dell when I purchased the computer.
That did not resolve the problem.