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Question

stock firmware

Dec 9, 2014 5:51AM PST

in august i bought an android tablet from an overseas company i had dealt with before. the tablet was supplied by a third party. the firmware has now become currupt and i contacted the retailer to ask if they or the suppliers could send some stock firmware to let me recover the tablet, they have refused. is there anything i can do about this or is it their right to refuse me. assistance appreciated.

Discussion is locked

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Answer
I'm going with no.
Dec 9, 2014 5:54AM PST

Since you didn't post the exact make and model the answer is likely no.

But you could try another firmware. I use XDA Forums (AKA XDA Developers) to find alternative firmwares. Sometimes they list the original but one member blew apart on the big screen as the only original was in Chinese!
Bob

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make and model
Dec 9, 2014 6:07AM PST

sorry, the details are:

Model No: Q102
Android Version: 4.4.2
Firmware Version: 4.5
Kernel Version: 3.3.0 hc@hc-xps-8700 #98 Mon Jun 16211:14:40 CST 2014
Build Number: Fiber_q102-eng 4.4.2 KOT49H DDR420 20140621
Processor Type: Quadcore-A31 Series
SELinux Status: Enforcing

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I know google is loathed by some.
Dec 9, 2014 6:18AM PST

The first hit at https://www.google.com/search?hl=en&as_q=Q102+tablet+xda+developers&as_epq=&as_oq=&as_eq=&as_nlo=&as_nhi=&lr=&cr=&as_qdr=all&as_sitesearch=&as_occt=any&safe=images&tbs=&as_filetype=&as_rights= seems to find a post about original firmware.

-> http://forum.xda-developers.com/general/rooting-roms/yonstoptech-bs1078-tablet-allwinner-a31-t2855992

But I do notice there are more than one Q102 model. Since you own it you would know it better than anyone. Maybe I wasn't clear enough. Get to the XDA forums for best results.
Bob