Still have the same annoying issue

The screen Samsing 7100 4K TV goes blank for 2 seconds, sometimes 1-2 times in a row. May not happen a day and may happen 2-3 times and even 20 times a day. Used as a PC monitor, connected to HDMI2.0 port via videocard GTX880TI

Discussion is locked
Reply to: Still have the same annoying issue
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Still have the same annoying issue
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
- Collapse -
Clarification Request
Re: Picture

Can you give us the complete model code? This is located in the Main menu under support> Contact Samsung.

Also, what type of HDMI cable are you using? Is it a 2.0 version or higher?

HD Tech

- Collapse -
Re: Still have the same annoying issue

First sorry for the typo: the graphics card is GTX980TI which supports chroma 4:4:4. Drivers for it 355.60. Updating drivers during these 6 month did not help the problem. As well as changing 60Hz to 59 for example.

Model Code UN50JU7100
Software T-HKMAKUC-1431.0, BT-S
Sub-micom Version T-HKMAKUS-1020

Thanks for the hint to switch the cable
It is shouldn't be bad though,
and is small which helps the bandwidth.
But will try a different ones.

- Collapse -

Yes, one month after the cable change i confirm that the problem is fixed. Thanks for the help

CNET Forums