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sticky user account

by ogoltsoff / July 20, 2009 6:04 PM PDT

dear experts and otherwise wise men,

My PC has winxp professional for years with only one user - me, and lately there popped up an user account from who knows where.

In order to get rid of the impudent encrocher it was deleted via Control Panel>User Accounts and after a few days of absence it popped up again. This time it was deleted via System Tools just to come up againg with its password and things.

Of course I can live with it and my question is from pure curiosity - how does that come about that self-establishing user account?

yours`
sehrguey

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I'm one of the "otherwise"...
by MarkFlax Forum moderator / July 20, 2009 8:06 PM PDT
In reply to: sticky user account

What was the name of this account?

It may be normal. For example, if your system downloaded and installed Microsoft's .net framework, (required for enhanced web browsing amongst other things), you will see a new account added.

May I add: You only have one Admin capable account it seems. How will you access the system as an Administrator if that account fails for some reason?

This is what we suggest, (in fact, recommend):

1] XP arrives with a "System Administrator" account already set up. It has to, otherwise we would not be able to log in as an admin.

2] Create your own Admin capable account immediately. As soon as you do that, the inbuilt System Administrator account disappears from any login screen, although it is still there and still available in Safe Mode.

3] Then create a "Second Admin capable account". If your first account becomes inaccessible for any reason, you still have the ability to login as an admin using the 2nd account.

Mark

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sticky user account
by ogoltsoff / July 21, 2009 8:11 PM PDT

dear Mark,

the sticky account still IS around.
It's named "jhg". I stopped deleted it after I saw it's just waste of time.

On other points you are quite right - there are my user and (unvisible) Administrator accounts.

Is there any possibility to keep only the last two ones without re-installing winxp?

yours`
sehrguey

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Well.
by MarkFlax Forum moderator / July 21, 2009 9:18 PM PDT
In reply to: sticky user account

That jhg doesn't sound like a normal account.

Do you use a firewall? I would start by scanning your system for malware, both viruses, trojans, spyware and other malware, just to see if you have any pests or unwanted hackers installed.

Mark

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yes
by ogoltsoff / July 22, 2009 7:43 PM PDT
In reply to: Well.

Yes, sir

the normality of the account in question is more than doubtful.
Its occurence made me install AVG-8 which tracked down and cleaned out a hord of pesky trojans and the like.
So now antivirus checks indicate no harmful things present on the PC but yet and still the sticky account keeps popping up after being deleted from the machine.

puzzledly yours`
sehrguey

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I would now try
by MarkFlax Forum moderator / July 23, 2009 2:41 AM PDT
In reply to: yes
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the sausy account
by ogoltsoff / July 26, 2009 6:02 PM PDT
In reply to: I would now try

dear Mark,
the "yes" meant agreement to your suggestions in general, as for a firewall in particular there is none on my PC.

Now, thank you for the link to another antivirus contraption. Sure, I downloaded it installed and used. What a powerful software! It found out and cleansed three objects unnoticed by avg-free-8.

Encouraged by the results I deleted the sticky user account once again and restarted the PC.
This time the jhg did not wait for a couple of days but popped up immediately and it almost smirked - the brazen one!

What would one do?

yours`
sehrguey

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Time to get heavy!
by MarkFlax Forum moderator / July 26, 2009 6:56 PM PDT
In reply to: the sausy account

I would now download install and run HiJackThis, and post the log it produces into a dedicated HJT Analysis forum.

I'm not entirely convinced that this jhg account is suspect, but I can find nothing about it in any Google or Bing searches.

More advice about HJT and where to post the log here;
http://forums.cnet.com/5208-6132_102-0.html?threadID=255339&tag=forums06;forum-threads

One thing though. You really need to protect your system from hackers. That is what a firewall does.

Mark

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thanks a lot
by ogoltsoff / July 28, 2009 6:51 PM PDT
In reply to: Time to get heavy!

dear Mark,

I'm half through with fulfilling your kind advice - the HJT was downloaded, installed and its log copied. I have registered to one of the forums from the list you directed me to and will send the log there. Come what may.

Just one more thing - whatever the outcome of this affair - I do appreciate your attention to the issue and the help you provided.
May your shadow never grow less and your firewall never put to use.

yours`
sehrguey

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Many thanks
by MarkFlax Forum moderator / July 28, 2009 7:32 PM PDT
In reply to: thanks a lot

Thank you for those kind words sehrguey, and I hope your problems get solved.

Perhaps you could let us know how you get on? It is always good to find out.

Mark

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