General discussion

sticking webpage on desktop

An unknown webpage link (from some search engine) end up on my desktop and instead of deleting it, I accidently click on "create a shortcut" . Now a space (about 1" like a giant toolbar size) is sticking at the bottom of my desktop and I can't get rid of! The link on the page are dead so that even if you click on it, it is not working. I open the property and it only give me a web address. I try select all with the using right click, and the cut option is not available. I even try to send it as a background then change to something else (hoping that will make it go away) but that don't work either. Anyone has any working solution? I am running Win XP pro.

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Check for spyware

and other malware that might be causing the problem. What programs do you currently use?

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We need to know what to call this thing

in order to give you instructions to get rid of it. There are quite a number of hijackers/searchpages/etc that do this. Try this and post back with the whatever the results are and also the location of these scans can't actually get rid of it for you. Also check your add/remove programs and see if there is anything new in there.

On the first one, make sure you checkmark the box that says "autoclean"

Housecall (using IE with Active-X)

Housecall (all browsers using java)


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I hit send too quick, also use these

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