16 total posts
You convinced me
That the bad mouse is bad or incompatible with your PC. Try it on other PCs
Try it with Windows NATIVE drivers.
Try another make, model mouse.
tried (most of) those
like i said i sent it for an RMA they said it was working fine so the mouse is okay and it thus works on other pcs too
and what exactly do you mean by native drivers ?
That is, DO NOT INSTALL any drivers that came with the mouse. Go native.
You didn't write if it ever worked (doesn't really matter.) But here's the killer thing. You will run into this occasionally. I can't know who installed your Windows OS and if they got the BIOS up to date and OS motherboard drivers installed. You make trouble with the person that installed the OS on that.
It was fine up until a few weeks ago
For 1 year it was fine.This has been happening for the past couple of weeks.
And judging by what you're saying , as an extreme measure, will a clean re-install of windows and updating the mobo drivers thereafter fix the issue ? ;-;
tried native didnt work
then uninstalled drivers
plugged mouse back in
a pop up said installed successfully but after 15-20 secs it disconnected again
can i update BIOS myself ?
As in , is it safe to download/update drivers manually like updating a ,say, gpu driver ?
also my cable looks like this - http://imgur.com/a/kWw0h
I download drivers every few days
From the maker's site of course. Since I use the maker's suggested drivers for almost everything, it's as safe as it gets. As to the cable I was wondering if an alternative USB Y power cable would change anything. Just an idea, nothing more than something I might try.
There's not much known so far. For example front USB ports on cases are often problematic. USB 3.0 ports can be odd unless BIOS and drivers are spot on. And as a machine ages we see power issues that cause odd issues.
Here I can't see enough to give you a solid diagnosis other than your PC has an unknown problem.
Maybe you should try some USB PCI card?
my OS is win 7 ultimate 64 bit and ive already changed the settings (USB selective suspend is disabled) in the advanced tab of power savings options in the control panel - that didnt work either
Find your mouse and check the power management tab.
Don't allow the machine to turn off the mouse.
I don't see an option to allow or not allow this?
nvm..found the info!
I looked this up somewhere else because I didn't know how to do it myself Posting for other who might not know as well. Hoping this works! I'm tired of my mouse turning on and off every minute! Thanks!!
Go to your Control Panel > System > Hardware tab > and click on the "Device Manager" button.
In the Device Manager window, find the item or items labeled "Universal Serial Bus controllers." Open it, and double-click the first item called "USB Root Hub."
In the USB Root Hub Properties dialog, click on the "Power Management" tab.
"Allow the computer to turn off this device to save power" is checked by default. Uncheck this box, and click "OK."
I solved out the problem
I juz dissembled and resemblance the internal hardware. May be I played too hard till the internal socket losed haha.
I'm having the exact same problem!
This started out as an occasional problem, now it's happening every minute or so. I've switched usb ports, removed and reinstalled software, made sure software if up to date etc. everything I know how to do, but nothing has fixed it. I don't get it.
I take it you've read the above.
It appears this is often just an old mouse. Try it on another PC and try a new mouse on this and another PC to figure it out.