Okay so I have the MSI Apache Pro ge72 2QF and I am having problems with the installed keyboard on the laptop. The keyboard is a Steel Series keyboard I don't know what make or model. I have 2 problems the first is I can not change the color to the keyboard. I had this problem before but I am not sure on how I fixed it. In the Steel Series Software it says I do not have a connected device which I am not sure on how to fix. My second problem is while trying to fix the first problem I accidentally hid the keyboard and now I do not know how to make it appear again. I was going to have Steel Series Support but I need the model and the serial number and I am not sure of either for the keyboard, Thanks ImpishAlien

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