Windows 10 forum


Status of password box upon INITIAL sign up

Upon INITIAL sign up, the password box is not active. It should be. To get around this problem, I'm forced to restart the system, after which, the password box is active, allowing me to enter the password. Somehow, Microsoft Windows 10 updates are creating this problem. The feature works properly, but after an update, the password box is deactivated. Solution might involve changing the password. Thanks for your anticipated help.

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Clarification Request
Are you using a local login?

In reply to: Status of password box upon INITIAL sign up

I have heard of this issue when using Microsoft's new email login. Since I don't use that I never have this issue. Maybe that's a fix?

All Answers

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Tried Running Chkdsk?

In reply to: Status of password box upon INITIAL sign up

I've found a few glitchy issues, such as yours, can be sometimes be fixed by running Chkdsk per the instructions below:

In the "Search the web and Windows/Cortana" box, type CMD. You'll see "Command Prompt" listed at the top. RIGHT click on it, choose "Run as administrator". When the command window loads, type: chkdsk C: /f /r /x. (Be sure to leave spaces in the appropriate places.) Then press Enter. Because the "x" switch is an instruction to lock the drive, type "Y/yes" when it asks if you'd like to run the scan upon the next boot, then close the command window and you'll need to restart the computer to allow Chkdsk to run correctly. The utility takes quite a while to run and you'll be unable to use the computer while it runs but when it's done, the login window should load normally.

Hope this helps.


Post was last edited on June 26, 2016 6:55 AM PDT

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