Is to factory reset the phone. As to apps and data, you backup what you can't lose now. Just like you did with your PC.
Hello, I am having security concerns with my phone...I use atnt cell towers....I'm under the impression that cell phone companies use dynamic ip addresses....mine is showing up as static or fixed, and I am in New Jersey however all my logins have shown up as Memphis Tennessee. I thought it might be an issue with my device but I have another phone line with my line of service and the same issue...I search my IP address and it shows as Memphis Tennessee and a static ip address...another issue is my device does not allow me to update, which I read is another sign of my device being hacked, and when I went to update my second device, it constantly kept kicking me off of wifi when doing the update, when my internet service is generally stable...any advice would be helpful....thank you