Windows 10 forum

Question

Startup Settings Problem

by Mtbsinger85 / October 25, 2017 2:35 PM PDT

When trying to access the startup settings, or the UEFI settings from the advanced startup menu, it takes you to the page that describes what will be in the menu and has the button to restart. As soon as I click the button to restart, it triggers the restart, but my monitor loses signal.

I have tried to even delete the graphics card and run straight from the integrated graphics, and it still did not work. All I wanted to do originally is to turn off the signed driver requirement (which I cannot do through the run command prompt because of secure boot, which needs to be turned off through the uefi settings, which also give the blank screen). I can live without using unsigned drivers for now, but I cant even get into safe mode, because that is accessed from the system settings menu that I cannot access.

I have searched for a while for answers to this, has anyone heard of it, or have a suggestion on this?

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Clarification Request
Without make, model number or machine details.
by R. Proffitt Forum moderator / October 25, 2017 2:45 PM PDT

I can't write much. On some desktops we have to plug the monitor into the motherboard. But here we are still in the What is it? step.

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Details
by Mtbsinger85 / October 25, 2017 4:59 PM PDT

Its an Alienware aurora R6, intel i7 7700, nvidia gtx1080 graphics card, running windows 10

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So it does have onboard graphics.
by R. Proffitt Forum moderator / October 25, 2017 5:02 PM PDT
In reply to: Details

Post was last edited on October 25, 2017 5:03 PM PDT

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Unsigned drivers
by Mtbsinger85 / October 25, 2017 5:08 PM PDT

I did try uninstalling the graphics card directly before tying to boot into the system settings, is that not good enough?

Also for the unsigned driver, its for a PS3 move controller, which the driver that windows is trying to use does not work.

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Ahh...
by R. Proffitt Forum moderator / October 25, 2017 5:44 PM PDT
In reply to: Unsigned drivers

When I meant remove, I mean the GPU CARD. This forces it to onboard. However not all boards get the display port working so you have a warranty issue. I won't duplicate the web here about Intel and displayport problems so let's just say I use another port.

As to the driver, I see that now. Good luck with all this but remember I'm not stuck with just a display port at office, home etc.

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That got it
by Mtbsinger85 / October 25, 2017 7:00 PM PDT
In reply to: Ahh...

I pulled the graphics card, and got into the menu, no problem.

The driver is not working yet, but I can tackle that later, now that I know how to get into that menu. Thanks for the help.

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Thanks for the report.
by R. Proffitt Forum moderator / October 27, 2017 2:03 PM PDT
In reply to: That got it

I think you see where I was going with the GPU removal. Sometimes you have to unplug or remove a thing to force the machine to do what you want.

This idea extends to HDD, USB things and so on.

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Onboard graphics
by Mtbsinger85 / October 25, 2017 5:13 PM PDT

I used the displayport which should only be linked to the onboard graphics while I had the graphics card uninstalled. Just for clarification.

Also, the unsigned drivers are not nearly as big of a problem as not being able to access safe mode.

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Can you get into BIOS?
by James Denison / October 25, 2017 6:32 PM PDT
In reply to: Onboard graphics

See if there's a setting for turning on the onboard video. If it was on before and now off, then replace your CMOS battery on the motherboard.

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