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Question

Starting up my laptop

Mar 29, 2015 7:17AM PDT

Hi and hope somebody reads this and can help.
I have a Macbook Pro 15.4. When I turn on the lap and enter the password and fades like it's gonna bootup and then it goes back asking for the password again. i enter it and it does it again. I turn off the lap and I waited like 4 hrs to turn it on again. and it did the same thing. 3x I tried. I even have the Mac OS X Snow Leopard software....but won't work. I thought it would be like Windows were if something like this happens on my PC which it has, all I did was install Windows again and I was happy. I thought the same would go with the Mac and Mac OS X Snow leopard. But No....didn't work. I'm thinking could it be the memory. I have 2 GB DDR3 for memory.
I don't know, that's why I'm here. I need help. I have many pics, music and important docs on the laptop. I would appreciate any help. I,m pretty sure it's not with the password.
Thank you
Joey

Discussion is locked

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Answer
Did you reset that password?
Mar 29, 2015 7:37AM PDT
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It's not the password
Mar 30, 2015 11:14PM PDT

Thank you for the respond Bob. I don't have a problem with the pw as a matter of fact I was able to change the pw twice. But it does the same thing. I've even tried to install the installation cd, but all i'm able to use is the Mac OS X Installer, I've used the disk utility and used the repair disk & verify disk options and I see that the hd still has my files and everything else more or less. Then when I see the message that it's ok, I then continue with the installation process. After about having 10 minutes left for installing (which was really about 4 hrs) I get a error message saying something about not able to install disc. I have the old version 10.5.7, but that one doesn't give me the option of just installing or erase hd and install. Like I said I do not want to erase hd. Could it be maybe something with the memory maybe. Maybe the I need to install new memory on my laptop. I've never replace anything on my laptop when it comes to hardware. I don't know. That's why I'm here looking for help. Again it's not the password.
Thanks

Joey

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Let's keep this to one discussion.
Mar 31, 2015 1:57AM PDT