It happened to me too, I had to download SP1 and install it again to fix it, But check out David's Suggestions in link below. It may help you
http://reviews.cnet.com/5208-6142-0.html?forumID=5&threadID=1222&start=0![]()
Using MS Windows XP Home edition SP1. In the past I have been able to right click on any directory icon in the startup menu and be able to select explorer or open and have it open in the explorer view right where the start men directories are located. ie.C:\Documents and Settings\XXXXXX\Start Menu\Programs where XXXXXX is the users id. Now the options appear, (Explore and Open), but when I click on them they no longer open in explorer. What changed? Can anyone help me? Perhaps I can clear this up a bit more, I know it sounds confusing.
1. Click on "START"
2. Click on "PROGRAMS"
3. Select any directory icon, (Not a program shortcut icon or *.lnk) by right clicking on this item.
4. A drop down list should appear with the optrions "OPEN", "EXPLORE", "DELETE", "RENAME" etc.
5. Clicking on either "OPEN or "EXPLORE" should open the exploret to the location mentioned above.
Mine doesn't. Can anyone tell me why?
Tabnk you

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