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General discussion

start button hangs

by jmatzick Jun 17, 2004 11:20AM PDT

Sometimes, after clicking the start button, it will indent then the computer will hang for a minute or two. Pressing Ctrl-Alt-Supr (close programs box) reveals Internet Explorer (not responding) I have 80% resources at boot up and am not running a lot of programs in the background. Win98se IE6 256 ram. Thanks, John

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5 Posts
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Re: start button hangs
by Cursorcowboy Jun 17, 2004 11:17PM PDT
y'all....


Sometimes, after clicking the start button, it will indent then the computer will hang for a minute or two. Pressing Ctrl-Alt-Supr (close programs box) reveals Internet Explorer (not responding

Clarification please:

1. Explain that Start button indent since it hasn't been reported ever to my knowledge -- how does it indent?

2. Explain whether anything happens after that minute or two? Does anything happen if you wait longer?

3. Explain whether Internet Explorer should be running at that time? If it wasn't running and you try this feat, does the same problem transpire?

Bill Gaston

Pardon ma ACKsent, ah'm frum Austin, Tex_As, USA

....its been my policy to view the Internet not as an 'information highway,' but as an electronic asylum filled with babbling loonies.
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Re: start button hangs
by jmatzick Jun 18, 2004 12:57AM PDT

At times, when I click on the start button at the lower left hand corner of the screen, the start menu does not pop up. After waiting a minute or two, the start menu will pop up. The computer is frozen until then. It seems to happen when no pages are open but only when my desktop is showing. John

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Re: start button hangs
by Bob__B Jun 18, 2004 5:37AM PDT

Until Bill gets back with the "straight scoop" just a thought.

If your startup resources show 80% it would seem like you have quite a lot of products loading, you might want to review that list and see if all the products are REALLY needed.

W98 does provide a few tools such as

scandisk
defrag
sfc
ie repair
dx diag

You might want to run through these tools just to see if something jumps out.

And then of course there is always the malware issue.

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''Video'' status?
by Cursorcowboy Jun 18, 2004 9:01AM PDT

1. Click Start, Run, type the following line exactly as shown, and then either press Enter, or click OK.

"c:\program files\directx\setup\dxdiag" -- (being sure the correct path and quotation marks are used in this example -- which you could copy and paste there)

Note: You may have only the file DXInfo.exe instead, which can be used. Use the Find function and search on that name. When it is displayed, double-click it and look through the information for the correct identification of the video adapter.

2. Run the tools which Bob mentions.

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Re: start button hangs
by Scintillaterich Nov 8, 2004 6:08PM PST

It sounds like your default gateway is incorrect. Go to My computer > Control panel and double click network. In one of the TCP/IP properties you have an IP address of a gateway that doesn't exsis on your network.

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