How is the SP500 connected to the system, in what port configuration? I suggest you verify the port being used matches what the configuration is set-up as. Otherwise, its trying but fails as it maybe outputting to the wrong port. Serial, LPT, USB or ethernet?
tada -----Willy ![]()
I use Windows XP Operating System, have a retail software call AccuPOS and have a cash drawer, display system for customer, Symbol Code Scanner and use Peachtree Accounting.
Does anyone know why my Star SP500 receipt printer doesn't want to print the receipts?
I have installed the correct driver for the peripheral cause it works properly when I press "print a test page" and have configured it in AccuPOS too, because I also printed a test page, but when I make a sale in AccuPOS retail, the receipt printer does not work.

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