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Standby and Hibernate Failure with PGP 6.x

by talkinghorse / January 21, 2006 12:59 AM PST

Looking for work-around solution standby/hibernate failure in WinXP system after installation of PGP 6.x.

Problem is completely described in Microsoft KB
article Q-314118

I am presently using PGP 6.5.1 and want to keep it.
I'm using it for the PGPdisk features with encrypted
volumes (directories). It works fine in WinXP with
both existing PGD volumes that I have (from previous
systems) and it also works fine with newly created
PGD volumes. The only problem is that it prevents
WinXP from entering Standby modes when I attempt this
power down feature in WinXP for my laptop.

Uninstalling PGP 6.5 is not an acceptable option for
me (suggested by the MS KB article 314118). I want
to use PGP 6.5 with WinXP and not have to pay $100
for the new PGP 9.0 Desktop Home software. I would
like to see if there is a work-around in WinXP that
I could use to allow me to use PGP 6.5 and also
retain the Power Standby and Hibernate features of
WinXP (which are important to me for laptop usage).

Renaming the PGP drivers (PGPDisk.sys and
PGPmemlock.sys) to a different filename in the
system32/drivers directory works (after a WinXP reboot),
but this just restores Standby features of WinXP
(which proves that I have the problem in Q-314118).
But this solution of course disables PGPdisk from
working - which is not acceptable either.

Any WinXP hacks or registry tricks / suggestions would be appreciated.


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Collapse -
by R. Proffitt Forum moderator / January 21, 2006 3:12 AM PST looks interesting in that it noted this issue and suggests not using a screen saver password or the password on resume.

Other than that, I know nothing.

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Password Removal doesn't help with Q-314118
by talkinghorse / January 21, 2006 1:39 PM PST
In reply to: Link.

Password removal does not help with this particular
problem. Of course even if it did, it would render
my laptop totally unsecure, which I certainly don't

According the MS Knowledge Base article for 314118
PGP 6.5.1 is installing it's kernel-mode drivers
(pgpdisk.sys pgpmemlock.sys) and they are attaching
themselves to the the standard keyboard driver
(I8042prt.sys) and the PGP drivers do not support
Plug and Play I/O request packets (IRPs).

Other than my brute force method of physically
renaming the PGP system32/drivers to a different
set of filenames and rebooting WinXP, I was hoping
for a trick or hack that would allow a user to
remove the association to the keyboard driver from
the PGP drivers, or simply terminate the PGP drivers
(assuming the user is finished with using them
for a WinXP session) prior to attempting the power
standby functions from WinXP.

Collapse -
Since paying up seems to cure it, why not?
by R. Proffitt Forum moderator / January 21, 2006 1:44 PM PST

I only offered the link as a possibility. Looks like there is no other known cure.

Happy hunting,


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