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ssvagent.exe - entry point not found.... resetstkoflw

by bjj8383 / March 25, 2009 9:00 AM PDT

Whenever I open up a new window in any way in IE, I get an error saying ssvagent.exe - entry point not found. It also says "The procedure entry point_resetstkoflw could not be located in the dynamic link library msvcrt.dll."

Then once I hit okay this pops up:

Java? Platform SE binary has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available

What do I do? It keeps closing my programs down.

I have an HP Pavilion dv6338se running vista. I tried uninstalling Java and reinstalling it, several times, and ran my antivirus, etc.

I haven't rebooted since this happened, because when I searched for the error, I found a lot of topics about having trouble booting up due to a similar error.

Thanks in advance

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Just Maybe...
by Grif Thomas Forum moderator / March 25, 2009 10:17 AM PDT
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by Techie_Master / March 25, 2009 9:29 PM PDT

use Mozilla firefox browser or newer version of IE.

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by bjj8383 / March 26, 2009 12:02 PM PDT

I really don't want to switch to firefox.

I'm pretty sure my msvcrt.dll is just bad. I've tried to find the file to download and replace but all I can find are old non-vista versions. I tried the program RegCure but it only touches "shared dll"s and tells me I don't have a problem. Seriously, is there no way to just download this file?

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Still, 'Trying' Firefox Tells You Some Things..
by Grif Thomas Forum moderator / March 26, 2009 12:59 PM PDT
In reply to: and....

1. If Firefox works and there is no error, then the problem is with Internet Explorer.

2. If Firefox doesn't work and the error still occurs, then the problem lies elsewhere.

Besides, I don't believe "switching" to Firefox was suggested. Using it as a test option is certainly a good option. You can install, then uninstall it if you don't prefer it...OR.. you can leave it installed and keep Internet Explorer as your default browser..

And if msvcrt.dll is corrupted or wrong, have you tried running "SFC /scannow"? You'll probably need the Vista DVD to make the replacement..

Type cmd into the search bar of the Start Menu and right-click on the cmd.exe result that is returned to access the Run as Administrator option. Once at the command prompt type: sfc /scannow

Hope this helps.


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Recovery Disc
by bjj8383 / March 28, 2009 10:44 AM PDT

I actually found my "System Recovery DVD, Windows Vista Home Premium". The suggestion in the first reply post has me use this. Well, I've never used it before and I really don't want to muck up my computer. When I insert, will I have any options or say-so in what goes on? It makes me nervous how it says on the disc, "Installing this disc will return your computer's hard disk drive to its original software configuration." Will I lose any info/settings/updates?

Thanks again

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