Computer Help forum


Ssd no longer appearing in my windows explore or disk manage

by varsoccer15 / August 12, 2015 8:53 PM PDT

Hi, I recently just bought a samsung 850 evo, before that i had an intel ssd 530 series that i am still wanting to use. What i did was use the samsung data migration software to copy the intel contents to my samsung which worked fine. I then formatted the intel ssd and had it empty for storage. Later, i decided that i wanted to upgrade to windows 10 but didnt want to do it on my samsung because i was afriad something might go wrong. So i then tried to use intel data migration software to copy the contents of the samsung ssd to my intel ssd so i could upgrade to 10 there and still have the samsung with all my files for back up. This is when it all blew up. It was copying partitions and on step 4 of 5 it had an some error and now the intel ssd is just gone... It still appears in my bios and in my device manager, but is no longer in my windows explorer or disk management. I have a pic showing that it is in my device manager, the intel ssd, but nowhere else. So i cant access its storage or do anything with it, anyone have any idea what could have happened? Now if i try to run intels data migration it just tells me an intel ssd isnt connected... I am running windows 8.1 pro btw. Thank you for any and all answers. The other harddrive seen in the pic is a 1tb HDD, but there is no issue with that. Again, thanks for any help.

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All Answers

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It sounds like the ssd...
by Oldartq / August 13, 2015 1:51 AM PDT

is corrupted now. You need to handle this with care if there are data you need in there otherwise you could just try format the ssd.

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While the BIOS and Device Manager are good to read
by R. Proffitt Forum moderator / August 13, 2015 8:12 AM PDT

I'd try this in some external USB CASE next. Be sure to swap in new SATA cables and other ports first.

See if Intel issued new firmware for this drive. If it's dead, worth trying that before the warranty claim.

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