Storage forum


SSD disappeared

by WayneF1938 / December 27, 2016 5:45 PM PST

I have a SSD I only use for ISO files, temp pictures etc.
It just went away where my computer can't find it.
Have looked in devise manager. Disk management and computer and it's not there.
The SATA 3 cable is plugged in tight on the drive and motherboard, power it plugged in.
It is a Samsung 120gig SSD.
is there something I am missing on trying to find it?
The drive is 2 years old and have never had any problems with it before.

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Clarification Request
Is in shown in the BIOS?
by R. Proffitt Forum moderator / December 27, 2016 8:56 PM PST
In reply to: SSD disappeared

If it's there try RECUVA. If not, put it in some USB case and try again.

Drives can just fail. I'm sure you've been told about backups.

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Thanks Bob
by WayneF1938 / December 28, 2016 9:07 PM PST

It was not in the bios.
I have a USB3 to SSD adapter so pulled the drive out and plugged it into a USB 3 port.
When I turned the computer back on, it wouldn't even boot into Windows 7, so it appears that SSD went bad. Once I unplugged that SSD the computer booted right up.
I will put another SSD in and see what happens.

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One more test.
by R. Proffitt Forum moderator / December 29, 2016 9:20 AM PST
In reply to: Thanks Bob

Try booting W7 and wait till you are logged in and W7 has fully booted. Now plug in that USB case and drive.

Worth a shot and then try Recuva if you are trying to get at files.

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Still does that
by WayneF1938 / December 29, 2016 1:25 PM PST
In reply to: One more test.

I did it with the computer running and logged into Windows, still does the it.
I only had 1 movie as ISO on that drive so not loosing much.
I am just surprised that the SSD would go bad in such a short time.
I only use that drive when I copy 3 or 4 DVDs as ISO files then burn them to a Blu-ray disk.
I thought Samsung was the best, but one never knows.
Have a new, different brand SSD coming tomorrow so will give that try.
Thanks again.

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I missed how old. Warranty is 3 to 10 years!
by R. Proffitt Forum moderator / December 29, 2016 1:28 PM PST
In reply to: Still does that
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2 years 4 months.
by WayneF1938 / December 29, 2016 3:42 PM PST

Thanks again, I never thought of that.
will follow that up and contact Samsung.

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Bob, thanks for pointing out the warranty.
by WayneF1938 / January 1, 2017 6:46 PM PST
In reply to: 2 years 4 months.

I called Samsung and they are sending out a new SSD. Sure it will be refurbished which is OK.
The only thing I have to pay is shipping and it will be here Friday.
Kind of strange as they don't want the old SSD sent back to them?

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Don't take this the wrong way.
by R. Proffitt Forum moderator / January 1, 2017 7:00 PM PST

But it's a sign how much it's worth to them. They know that the price of these drives have fallen to the point where paying for shipping is more than they can make a new 120GB SSD.

But for you, it's cheaper than buying a new SSD.

All Answers

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Controller Failure?
by gaucherre / January 27, 2017 6:10 PM PST
In reply to: SSD disappeared

The SSD has a "controller". If the controller chip (or the tiny capacitor powering it) fails then the SSD is effectively dead.

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