Spyware, Viruses, & Security forum

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Spyware problem

by Dennis2000 / November 16, 2005 2:26 PM PST

I NEED SOME HELP...
I have a problem with a silly popup that keeps coming up in the system tray. It is telling me that my computer is infected. I used Adware, Spybot, and I used the trial version of Spy Sweeper. These all found spyware and I did get rid of these, however that popup is still there. In the popup box it suggests that I use a SPECIAL ANTISPYWARE TOOL it tells me to click here. When I do it takes me to a site called Spyaxe. I somehow do not believe that this Spyaxe is a tool that I want to install.

Does anyone out there have any suggestions, or does does anyone use or heard of Spyaxe???

Thanks

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It's known rogue product
by Donna Buenaventura / November 16, 2005 2:43 PM PST
In reply to: Spyware problem

SpyAxe is listed as Rogue antispyware product in the popular page of Microsoft MVP Eric L. Howes -
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Why?
desktop hijacking, aggressive/deceptive advertising; uses inadequate scan/detection scheme

Do not install it. Run a scan again using the tools you mentioned in Safe Mode but before you do that, lookup for any toolbar installed in your system. Also review your downloaded program files folder for suspicious entry.

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Thanks Donna & Bugbatter
by Dennis2000 / November 18, 2005 2:17 PM PST

I will give your suggestions a try and get back to you.
Somehow I knew that this software (Spyaxe) was questionable, and I am sure glad I did not install it.

Thanks again for the information.

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Hi Donna
by Dennis2000 / November 20, 2005 3:20 AM PST

I ran Spysweeper, and Adware SE Personal in safe mode it did not find anything. I could not run Spy Sweeper because it is a trial version. It would say that I need at Authentication for the software.
Thanks for the input, I did finally get rid of that problem. I installed another security software called EWIDO which Bugbatter suggested and it worked no more problem.

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Spyaxe
by Bugbatter / November 17, 2005 12:27 AM PST
In reply to: Spyware problem

As Donna mentioned, DO NOT install it.
Try the trial version of Ewido:
http://www.ewido.net/en/download/
Update it and run a scan in Safemode.

If that does not get rid of the pop-ups, the fix is lengthy. Your best approach would probably be to post a HijackThis log on one of the forums that handles them so someone can walk you through it. You'll need Ewido as part of the fix, so hang onto it.
Download HijackThis v.1.99.1 to its own permanent folder.
If you get the zipped version, create a folder and unzip to there.
You can download it from any of these locations:
http://www.majorgeeks.com/download3155.html
http://www.computercops.biz/downloads-file-328.html
http://www.downloads.subratam.org/hijackthis.zip

To create a folder:
Click My Computer, then C:\
In the menu bar, File->New->Folder.
That will create a folder named "New Folder", which you can rename to "HJT" or "HijackThis".
Now you have C:\HJT\ folder.

Double click on HiJackThis.exe
Click on "Do a System Scan and Save a log. DO NOT fix anything.
After Scan, the Scan button changes to Save Log.
Click that, save it somewhere. Do Ctrl-A to Select all, and then copy and paste it into a post on one of the following sites in their HijackThis forum so an expert can tell you what to fix.
It may take a few days because they are swamped, but they will get to you eventually.
Any one of these will be able to help you:
- http://www.computercops.biz/
- http://forums.spywareinfo.com/
- http://www.bleepingcomputer.com/forums/index.php
- http://forums.maddoktor2.com/index.php?act=idx
- http://forums.subratam.org/
- http://www.geekstogo.com/forum/index.php
- http://spywarewarrior.com/index.php
- http://forums.maddoktor2.com/index.php?act=idx

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Thanks
by Dennis2000 / November 20, 2005 3:25 AM PST
In reply to: Spyaxe

The software you suggested Ewido I installed and ran it found 24 more spyware problems that Spy Sweeper, and Spy Bot could not find. The very good news is that it got rid of this problem in the system tray no more popup problem.

Thanks again

PS. Why is there not one Spyware program that takes care of all these problem.

I guess I will have to purchase a couple spyware programs now.

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You're Welcome -- A Few Tips...
by Bugbatter / November 20, 2005 12:55 PM PST
In reply to: Thanks

You're welcome. I'm glad it helped. Before you install anything else, check the link that Donna mentioned. There you will see that some of the names can be very similar to other products.
Before you buy anything try the reliable free ones that are often discussed in this forum. They work for me!

Here's a good one:
http://www.microsoft.com/athome/security/spyware/software/default.mspx

Don't forget to keep your Ewido updated. Happy

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(NT) (NT) You Do Mean You Have AdawareSE? Adware is Rogue!
by tobeach / November 19, 2005 1:47 PM PST
In reply to: Spyware problem
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Adware SE
by Dennis2000 / November 20, 2005 2:34 AM PST

Yes I use Adware SE.

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Hi Dennis!
by glenn30 / November 20, 2005 2:44 AM PST
In reply to: Adware SE

Adware is a rogue product. Ad-Aware SE Personal is a useful and good product. Which do you have??? Wink

Glenn

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Hi Glenn
by Dennis2000 / November 20, 2005 3:09 AM PST
In reply to: Hi Dennis!

I have Adware SE Personal, and thanks for the information.

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