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Spyware help please

I was helping a friend with her computer. I installed & ran Spybot Search & Destroy and also Ad-Aware. Spybot showed ''Back Web Lite'' with 62 spyware entries affecting her REGISTRY KEYS. That scared me as I am not conversant enough with computers to mess around with Registry Keys. Can I go ahead and let Spybot delete all 62 entries?

Spybot also showed 2 files infected with Backdoor.Win32.Spyboter.gen. Do I just delete those 2 files or go to Norton and figure out what that virus is & use Norton's removal tool?


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safe to delete all

In reply to: Spyware help please

then re scan to see if any re appear and post details please.

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NOT "SAFE" to delete all.........

In reply to: safe to delete all

BackWeb is a generic, background downloading tool that software vendors can incorporate into their product to download data (e.g. product updates) to the user's PC. Its operation depends on the instructions given to it by the individual software vendor who bundles it. It is bundled with products from HP (HP Pavilion), Compaq, Network Associates, Real Networks, Logitec (with their mouse drivers!), IBM, F-Secure, Western Digital Data Lifeline, Kodak digital camera sync software, Kodak Software Updater (for Kodak Easyshare digital cameras), Packard Bell ActivSurf.

When bundled with legitimate products, in some cases it is required, in some cases it is optional in other cases unnecessary.


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Hi Lar

In reply to: Spyware help please

Backweb is a software downloading program that is used by many companies including HP/Compaq/Logitech/Kodak. It's used for updating things that came on the computer. Some classify it as spyware so it is a personal choice as to whether or not you remove it. IF you choose to do so, you should check add/remove programs, depending on your friend's particular circumstance there may be program(s) to remove. I would let Spybot delete the others if it is able to and, if not, then go the Norton route.

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If it's a HP

In reply to: Hi Lar

If it's a HP I would allow it to remain on the computer. I removed 67 entries of Back Web lite and had problems. I had to recover it.

Hope This Helps

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