16 total posts
Looks like the Trojan is in your MSN Messenger.
1. re-scan and quarantine and delete from the virus vault the Trojan n question.
2. Scan again to make sure you do not have it anywhere else, like Prefetch, system 32 or system restore folders.
3. Uninstall from start>settings>control panel> add/ remove> your Messenger.
4. Go to Program files and delete the Messenger folder and whatever is in it.
5. Re-install your messenger.
6. Re- scan to ensure it is not back.
What is msmsgsin.exe?
msmsgsin.exe (Messenger) is an executable from the software Messenger version 4.7.41 by Microsoft Corporation. msmsgsin.exe version 4.7.41 has a file size of 69,663 bytes, and is most commonly found under the directory "Messenger" with a creation date of September 17, 2005. This is not a known spyware, adware, or trojan executable.
Could you tell me how to upload
the file to be scanned?
I will start with that to see what the other scans turn out on it.
I also have a question about the archiving to send to Grisoft if it is a false positive...but that I suppose can wait until I try the other scans first!--Not sure what the zip, arc, tar are that's mentioned to archive.
Thanks for any help with the uploading question!
First of all can you SEE the file mentioned on your computer??
As you get to Jotti's scan webpage - you see at the top:
File to upload & scan: and next to it: a browse button. Click on the browse button and look for the file on YOUR computer which should be scanned then click on the file - then click on submit - then you only have to wait on-line till you get the results.
That's all... but be patient
At the Virus Total page - look at the TOP ..... "select file" and then a "browse" button - click on it and as you find the file "in question" click on "send" and wait till you get the results.
Thanks for the suggestions
I will continue to look into this...
This may be an obvious or quite silly question, but what is messenger used for? Is it something I would have to open myself or is it used to support other applications? Just wondering...
Messenger is disabled
When I went to the suggested link to disable I followed the steps, and I guess Messenger is already disabled--so found out.
The icon on the bottom tray has the little red x on it...
Is there a way to remove it from the tray if I don't use it?
Is that in the start up programs somewhere??
You disabled it in "services" ?
Reboot your computer - it shouldn't show up anymore.
The FALSE POSITIVE has been corrected...
Do I need to do anything with the ones I quarantined?
Is there any follow up I need to do with a false positive?
I am doing all my updates and rescanning...
Not sure if I should leave the False positive results in quarantine or remove them.
Thanks again for help.
You can restore the items in quarantine
regarding the False Positive
Thanks for your help with this! dz
You Are Very Welcome :)