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spyware attacking my.msn homepage

by dhardt / November 15, 2004 1:53 PM PST

I keep getting a message on my homepage my.msn.com saying the object moved and this is the address. I have adaware se and it still keeps popping up, not every time either, which is strange. I once tried spybot (6 months ago) but I was worried I would erase something valuable. Can anyone help? Thanks, dhardt http://my.msn.com/?did=1&t=5sK1YuAscDZuUcVT1NVrlADbl3OC5FjbTdreTupOAc7AKkhaHZ8Kis5*pO1!*4mLuZUJaFJzInrEXNj10RODQeng$$&p=5guDqvONNCwU4nvhmyv2U!TfOtszAqmPdiIe3!qCqhgcER*wGQnpTz1EEKFg52bAWxLXZsbkU57*!UvC8wz8OLttIpp6bMNHjEGuMCs5QMeQoTolDky1yH9ZT6esrGizfPEot3pkyArNM$

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Re: spyware attacking my.msn homepage
by Donna Buenaventura / November 15, 2004 3:40 PM PST

First try to reset your homepage then add http://my.msn.com/ again as your homepage. Close the browser after resetting and after adding http://my.msn.com/ as start/homepage. Open the browser again.

If you are using Windows XP, disable Messenger Service. Messenger Service in Windows XP is different from Windows Messenger or MSN Messenger.

To disable Messenger Service:
Type SERVICES.MSC in the Run box then hit OK. Scroll down to find Messenger Service. Right-click it then select "Stop" then click the drop-down menu to select "Disable". Click OK. Reboot the system.

Or use the free utility "Shoot the Messenger" from http://www.grc.com/stm/shootthemessenger.htm

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Re: spyware attacking my.msn homepage
by dhardt / November 16, 2004 12:12 AM PST

I've tried resetting the homepage. I will try the other two items. Thanks, dhardt

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Re: spyware attacking my.msn homepage
by dhardt / November 16, 2004 6:47 AM PST

OK--I tried all those things and it happened again. The messenger was already disabled, but I downloaded the utility anyway. The homepage is white with "The object moved here" and "here" is link (blue underlined). Any other things to try? Diane

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Re: spyware attacking my.msn homepage
by Brent Welch / November 16, 2004 9:09 AM PST

This may not be a spyware problem.

My homepage was like this for awhile after Sympatico teamed up with MSN. Clicking on My MSN from ca.msn.com brought up a blank page with to here, where here was a link. Clicking that link brought up my personal page. This was eventually corrected by Sympatico/MSN. In the meantime, I got into the habit of checking My Hotmail first, and then my personal page. For some reason, that way I was taken directly to my homepage.

HTH

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Diane, did you try to report it to your ISP?
by Donna Buenaventura / November 19, 2004 12:23 AM PST

See Brent's reply on why you might want to contact your ISP.

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Re: Diane, did you try to report it to your ISP?
by dhardt / November 22, 2004 1:00 PM PST

I did that but haven't heard anything back yet. The strange thing is, sometimes it does it and sometimes it doesn't. D

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Re: Diane, did you try to report it to your ISP?
by Donna Buenaventura / November 22, 2004 2:35 PM PST

Looks like your ISP needs to fix it just like what Brents' ISP did.

You might also want to empty your Temporary Internet Files while browser is closed.

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