Hi,
What you posted is the log session of Spy Sweeper. It means Spy Sweeper found and sweeped (removed) those items. You should ask your sister to restart her system then run Spy Sweeper again to make sure it is clear now or run another anti-spyware program like Aluria free scanner - http://www.spywareeliminator.com/downloadtrial.html or Ad-aware - http://www.lavasoftusa.com/software/adaware/ or Spybot S&D - http://spybot.safer-networking.de/ to find out if there other spies installed that was not detected by other anti-spyware programs.
HTH
my sister has had problems eliminating things like Ncase- it just wont go away- and other things- so i told her to download spy sweeper and email me the results- i had no idea it was that bad! some i know are ok to get rid of - but some im just not sure- i am posting them here - maybe someone knows what is safe to delete from this list
08:31 PM Sweeping memory for active software.
08:32 PM Memory sweep has completed.
Found: Altnet registry trace.
Found: Altnet registry trace.
Found: Altnet registry trace.
Found: Altnet registry trace.
Found: Altnet registry trace.
Found: Altnet registry trace.
Found: Altnet registry trace.
Found: Altnet registry trace.
Found: Altnet registry trace.
Found: Altnet registry trace.
Found: Altnet registry trace.
Found: Altnet registry trace.
Found: Altnet registry trace.
Found: Bonzi Buddy registry trace.
Found: Bonzi Buddy registry trace.
Found: Bonzi Buddy registry trace.
Found: Bonzi Buddy registry trace.
Found: Bonzi Buddy registry trace.
Found: Bonzi Buddy registry trace.
Found: Comet Cursor registry trace.
Found: Delfin registry trace.
Found: Delfin registry trace.
Found: Delfin registry trace.
Found: Downloadware registry trace.
Found: Gator (GAIN) registry trace.
Found: IEPlugin registry trace.
Found: IEPlugin registry trace.
Found: IEPlugin registry trace.
Found: KeenValue registry trace.
Found: KeenValue registry trace.
Found: NetworkEssentials registry trace.
Found: WebSearch Toolbar registry trace.
Found: WebSearch Toolbar registry trace.
Found: WebSearch Toolbar registry trace
08:32 PM Now sweeping drive C:
Found Adware: Bonzi Buddy, version 1
Found Adware: Bonzi Buddy, version 1
Found Adware: vx2 (Transponder), version 1
Found Adware: Alexa Toolbar, version 6.5
Found: CommonName, version 3.3
Found Adware: Bullguard Popup Ad, version 3.3
Found Adware: vx2 (Transponder), version 1
Found Adware: vx2 (Transponder), version 1
Found Adware: vx2 (Transponder), version 1
Found Adware: WebSearch Toolbar, version 1
Found Adware: nCase, version 1
Found Adware: nCase, version 1
Found Adware: WebSearch Toolbar, version 1
Found Adware: WebSearch Toolbar, version 1
Found Adware: Crush, version 1
Found: KeenValue, version 1
Found Adware: KeenValue, version 1
Found Adware: KeenValue, version 1
Found: KeenValue, version 1
i told her to eliminate the cookies- but as for this list just not sure

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