I agree with you and disagree with the others. In my own experience, I've found that in the city is just fine with Sprint. However, in the country is ANOTHER STORY! I was a customer of theirs for 2 yrs. and the first thing they did was give each one of us in this family a long distance phone exchange. Not local. This problem took 4 months to solve, because they didn't understand to look and see that there were plenty of local exchanges for my area! They billed me $300 (2 x $150) for changing my phone number twice, over this. I called their customer service and they said "fine, we took it off". This went on for another 3 months. Finally, I talked to a supervisor in the collections dept. who straightened it out. It seemed that no one understood that I had to have a local exchange, or every time I'd use the phone I'd be billed for long distance! DUH! I could use my house phone if I wanted to do that! I don't like monopolies, but to be honest, Verizon does have the largest calling area in the country- and it doesn't matter if you're in the city or country. Plus, you can still use analog, if you're stuck with no digital signal. I'd rather text though, so I don't pay for roaming charges.I had dropped calls galore with Sprint, but not with Verizon. I've had them almost 2 yrs. now, and am planning on getting a new phone. Remember this- a phone is only as good as the service that makes it work. Good luck!