I agree. Sprint is a joke. You might as well just break contract and find a better provider (T-Mobile, Verizon). That's what I had to do.
after having numerous problems trying to get calls put thru due to week signals Sprint notified me that i needed to take my phone to the local store an have it upgraded. So I went to their store to have my phone info upgraded. After waiting 45 minutes,they came to me at said they have a problem, they fried my phone.Seemd that they hooked it up to their computor wrong an it fried the finals.They then told me that being the phone was an older type(I bought it new 3 years ago when i signed up an paid $145.00 for it.was to get a $100.00 rebate an after sending the rebate in 3 times i have yet to be reibursed at all.)They now said i had to buy a new phone. The cheapest would be over $100.00 cost to me? They would only give me a $50.00 credit for old phone.I told them to put the deal where the sun dont shine an left the store. I immediately call the Company an told them the entire story an that the I now had no phone, they sent me a replacement phone,(I had to pay $30.00 additional charges to get it.After recieveing it i realized that i had to recharge it everyday.If i make a call over 15mins, it loses 2 bars.They then sent me a coupon for $15.00 off a new battery, but I would have to pay an additional $65.00 to cover cost for battery.I told them to put where the sun dont shine again...Now they say being I have been paying $70.00 every month for contined services of 3 years I am entitled to a $75.00 credit towards a CELL/phone?But that would still leave me a balance of at least $125.00 ......I truly think they are just trying to boot me out due to the fact I pay only $49.00 a month for 1000 minutes.Plus replacement costs monthly,plus road services,plus911 &411 acces charges makes my bill $70.00 every month an they say thats a BARGAIN? I think its BULL.I am looking for a better service w/ a new photo phone an 400 minutes or so!!!!!!regards Paul A. Waldo. Sprint really sucks.
[Edited by: admin]