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Sprint cell phones can't send me text messages

by bdmclaren / December 17, 2010 10:33 PM PST

Sprint people who text my cell phone number either get an error message or don't get anything, but in either situation their text is never received by my phone. Sprint people can RECEIVE my txt messages, they just can't send to me. I don't have this problem with any other carriers, only people who use Sprint. Now the weird part... I got this phone number originally when I was with Sprint a dozen years ago. I've since changed carriers several times and with each different carrier, (T mobile, Cingular, AT&T, MetroPCS) the result is the same... people with a sprint phone can't seem to text message my phone number. Since I'm not a Sprint customer, they say they can't help me. Any advice aside from getting a new phone number after having the same one for 15 years?

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by birdmantd Forum moderator / December 18, 2010 3:45 AM PST

You need one of your Sprint friends to contact Sprint CS to resolve the issue. Your carrier will tell you it is a translation issue between carriers and nothing they can do to solve the issue.

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As a test.
by R. Proffitt Forum moderator / December 18, 2010 3:53 AM PST

You can click on my name and send a message how I would send you a test message from my Sprint phone.

My mom for example can't send but hand the phone to my brother and it works.

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Same prollem
by 76skyhawk / January 27, 2011 11:02 AM PST

i haz us cellular. tell your sprint frans to send it in a mms message. you dont know what mms is but they do. kthxbai

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