General discussion

SPOOLSV.EXE Application Error

Yesterday I used PlanPerfect and tried to print a spreadsheet. That did not work. That is correct. But afterthat I got problems with Word and Excel documents. I has something to do with printers and spoolers.
I use a stand-alone PC with Windows 2000 Pro and a HP and Brother printer.
At startup after the login I get the message:
Spoolsv.exe Application Error
The instruction at "0x77f834a1" referred memory at
"0x012972de". The memory could not be "read".
No printer is accessable and Word and Excel hang after
selecting a document.
What is the solution to this problem?

Discussion is locked
Follow
Reply to: SPOOLSV.EXE Application Error
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: SPOOLSV.EXE Application Error
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Spoolsv.exe application error

I solved the problem myself by deleting two print jobs in c:/WINNT/system32/spool/PRINTERS.
Maybe someone else can use this solution.

- Collapse -
Live saver

Thanks for the solution I have bin looking for 2 days too fix this problem
best regards from Iceland

- Collapse -
U Saved me

Thanks a lot i had a week of hell at this. Your plan worked but i cant figure why it did.

- Collapse -
Looking for a technical explanation of the spoolsv error

This problem caused me a night or 2. The solution is being tested right now (so far no errors).

QUESTION: Can somebody explain how this error occurs? Where does it occur (RAM, hdd, processor)? The error-description makes me believe that it has to do with a memory-module, that I have a faulty module, but the testprogram Memtest gave no errors.

Thanks in advance (and thanks for this solution because the error didn't come back so far.

Gerrit.

- Collapse -
Perhaps damaged driver?
- Collapse -
It is more than a damaged driver

I had a similar problem this last week.
The particualar instruction was at 0x00d72904 referencing 0x00e474000, which could not be read.
The spooler died on system startup.
I cleared the items from the registry, per ms Q312052
/ KB312052.
I was then able to uninstall the printer driver,
in this case for a HP2600n.
I was able to install (& use) drivers for several other printers.
When I installed (from scratch, from the original HP CD) the printer driver for the HP2600n, and tried to print, the spooler died at the same place again.
Thus, I don't think it is a damaged driver.
I think it is something in the spooler itself which is incorrect.
By-the-way, should not there be a top-level exception handler in a daemon / background process to prevent the spooler from dying?
Also, at this point, there were *no* files in the print spool queue, and no files at all in the spooler directory, and spoolsv.exe was still faulting.

- Collapse -
Same problem with XP pro OS

I am having the similar problems with an XP Pro OS. When printing, Application Error Spoolsv.exe error address 0x00003e5e, no files in WINDOWS/SYSTEM32/SPOOL/PRINTERS , applied the driver two times and the problem persist with wide format printers like HP1055CM and EPSON STYLUS 10600. Hardware is 2 Intel Xeon processors, 2 GB memory, a bulk of disk in C and so on. Any help?

- Collapse -
Try the XP Forum.
- Collapse -
Thanks Bob

Thanks Bob, I appreciated. Yeah, I called in and just have support in hardware. Though this is an software problem (O.S.) and I solved partially having a printer server with the plotter drivers installed in there and adding the printer as a network one. By the way we use this machine to develop GIS software who requieres heavy load in processors. Anyway I need to know what a ... is happening here so, if there any sugestion? That will be welcome. Thanks again.

Jorge

- Collapse -
Not much to do but comment.

Any discussion would be off topic but it's fairly known that the quality of drivers is suspect. The cure is to call it in.

-> There are a few that think drivers and such are bug free but it only takes a few incidents like this for that notion to go away.

Bob

- Collapse -
Will post SOS in XP Forum

You are right, I will switch to XP forum, just in case. Thanks.
Jorge

- Collapse -
thanks, Hans G.

Your simple fix for my spoolsv.exe error was a life saver today. Bravo - and thanks to CNET for this forum.

- Collapse -
Save as windows screen appears on desktop screen at startup.

spoolsv.exe file executes frequently and automatically which was fixed by following your instructions. Solution: Deleted two print jobs in C:\WINDOWS\system32\spool\PRINTERS and the issue was resolved. Thanks Hans. It was an awesome and simple solution. Would appreciate your assistance on the web for these kind of issues. C u.

- Collapse -
Best to create your own thread

otherwise your post gets lost when you hijack someone else's discussion, especially since the topic is not the same, and the discussion is some 5 years old.

Mark

CNET Forums