Windows Legacy OS forum

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SPOOLSV.EXE Application Error

by Hans G / August 5, 2005 11:19 PM PDT

Yesterday I used PlanPerfect and tried to print a spreadsheet. That did not work. That is correct. But afterthat I got problems with Word and Excel documents. I has something to do with printers and spoolers.
I use a stand-alone PC with Windows 2000 Pro and a HP and Brother printer.
At startup after the login I get the message:
Spoolsv.exe Application Error
The instruction at "0x77f834a1" referred memory at
"0x012972de". The memory could not be "read".
No printer is accessable and Word and Excel hang after
selecting a document.
What is the solution to this problem?

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Spoolsv.exe application error
by Hans G / August 13, 2005 1:23 AM PDT

I solved the problem myself by deleting two print jobs in c:/WINNT/system32/spool/PRINTERS.
Maybe someone else can use this solution.

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Live saver
by kvv / September 27, 2005 1:17 AM PDT

Thanks for the solution I have bin looking for 2 days too fix this problem
best regards from Iceland

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U Saved me
by ogun_ma / September 30, 2005 10:02 PM PDT
In reply to: Live saver

Thanks a lot i had a week of hell at this. Your plan worked but i cant figure why it did.

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Looking for a technical explanation of the spoolsv error
by gbon / October 17, 2005 8:22 PM PDT
In reply to: U Saved me

This problem caused me a night or 2. The solution is being tested right now (so far no errors).

QUESTION: Can somebody explain how this error occurs? Where does it occur (RAM, hdd, processor)? The error-description makes me believe that it has to do with a memory-module, that I have a faulty module, but the testprogram Memtest gave no errors.

Thanks in advance (and thanks for this solution because the error didn't come back so far.


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Perhaps damaged driver?
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It is more than a damaged driver
by r4t4adv / April 24, 2006 11:49 PM PDT

I had a similar problem this last week.
The particualar instruction was at 0x00d72904 referencing 0x00e474000, which could not be read.
The spooler died on system startup.
I cleared the items from the registry, per ms Q312052
/ KB312052.
I was then able to uninstall the printer driver,
in this case for a HP2600n.
I was able to install (& use) drivers for several other printers.
When I installed (from scratch, from the original HP CD) the printer driver for the HP2600n, and tried to print, the spooler died at the same place again.
Thus, I don't think it is a damaged driver.
I think it is something in the spooler itself which is incorrect.
By-the-way, should not there be a top-level exception handler in a daemon / background process to prevent the spooler from dying?
Also, at this point, there were *no* files in the print spool queue, and no files at all in the spooler directory, and spoolsv.exe was still faulting.

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Same problem with XP pro OS
by akayarea / June 15, 2006 4:36 AM PDT

I am having the similar problems with an XP Pro OS. When printing, Application Error Spoolsv.exe error address 0x00003e5e, no files in WINDOWS/SYSTEM32/SPOOL/PRINTERS , applied the driver two times and the problem persist with wide format printers like HP1055CM and EPSON STYLUS 10600. Hardware is 2 Intel Xeon processors, 2 GB memory, a bulk of disk in C and so on. Any help?

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Try the XP Forum.
by R. Proffitt Forum moderator / June 15, 2006 10:50 AM PDT
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Thanks Bob
by akayarea / June 16, 2006 1:26 AM PDT
In reply to: Try the XP Forum.

Thanks Bob, I appreciated. Yeah, I called in and just have support in hardware. Though this is an software problem (O.S.) and I solved partially having a printer server with the plotter drivers installed in there and adding the printer as a network one. By the way we use this machine to develop GIS software who requieres heavy load in processors. Anyway I need to know what a ... is happening here so, if there any sugestion? That will be welcome. Thanks again.


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Not much to do but comment.
by R. Proffitt Forum moderator / June 16, 2006 1:42 AM PDT
In reply to: Thanks Bob

Any discussion would be off topic but it's fairly known that the quality of drivers is suspect. The cure is to call it in.

-> There are a few that think drivers and such are bug free but it only takes a few incidents like this for that notion to go away.


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Will post SOS in XP Forum
by akayarea / June 16, 2006 2:10 AM PDT

You are right, I will switch to XP forum, just in case. Thanks.

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thanks, Hans G.
by kiminbucks / February 27, 2009 4:02 AM PST

Your simple fix for my spoolsv.exe error was a life saver today. Bravo - and thanks to CNET for this forum.

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Save as windows screen appears on desktop screen at startup.
by Rams555 / May 27, 2011 8:14 PM PDT

spoolsv.exe file executes frequently and automatically which was fixed by following your instructions. Solution: Deleted two print jobs in C:\WINDOWS\system32\spool\PRINTERS and the issue was resolved. Thanks Hans. It was an awesome and simple solution. Would appreciate your assistance on the web for these kind of issues. C u.

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Best to create your own thread
by MarkFlax Forum moderator / May 27, 2011 8:17 PM PDT

otherwise your post gets lost when you hijack someone else's discussion, especially since the topic is not the same, and the discussion is some 5 years old.


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