Speed Issue

Question

Question

Speed Issue

by spoow May 7, 2012 12:57AM PDT

Dears,

I have an issue and i need to know more about it before i complain to the internet provider,

i asked for 15 MB speed , and after the installation its never get close to 9 MB even via speedtest , and i have monitor for network the max download i saw is 1 MB , also when i download file its give me around 172 kb <- in chrome google , so i'm kinda confused , looking fwd for ur kind help and thanks in advance,

S

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7 Posts

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Re

by spoow May 8, 2012 5:03AM PDT

Thanks guys for your kin reply , leme try to make it more clear

connection is satellite / wireless i guess , i mean they installed the dish in the roof via cables -> wireless

http://wimd.com.kw/services/

Speedtest is 6.13 Mbps or 15 sometimes

and network monitor , gave me 1.0MB/s

is this right , sorry guys i'm newbie at this stuff , and i'm worried about it

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I notice you used Mbps and MB/s

by r. proffitt Forum moderator May 8, 2012 5:13AM PDT

I you got 1 megabytes per second then this is super. there are 8 bits in a byte so you hit 8 megabits a second.
Bob

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So satelite [HUGHESNET?]

by WaCableTech May 8, 2012 10:31AM PDT

is not my expertise but its basically high frequency RF broadcast from space to your satelite dish reciever coming in, then over coax cables to your box. And old or damaged cables can reduce the speed, as well as the weather, that's right the weather. I used to live in Florida if a thunderstorm rolled up the heavy water down poor interrupted the RF signal, and your TV went out, pretty common occurrence in the south east where rain is really rain and not light fluffy water falling gently from the sky like it is up near Seattle where I live now.

So satellite is not a 100% guarantee delivery type of system furthermore it will depend somewhat on your phone service dial up for the upstream as I understand it, and any damage to phone line is going to cause packet loss on the upstream which will reduce speed as the system wait to get a request for data. Lots of possible things causing this, first thing first, 6 Mbps over sat is great, honestly. and I am pretty sure if you read it is not guaranteed to have 15Mbps always, because its really hard to control the weather.

Probably a good read here to help you understand it. http://en.wikipedia.org/wiki/Satellite_Internet_access

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confused

by spoow May 18, 2012 3:54AM PDT

guys i just wanted to know the concept of internet speed

1-the speed test result that shown in speedtest.net

and the speed appear in download what the difference ?

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You are measuring 2 different things.

by r. proffitt Forum moderator May 18, 2012 3:57AM PDT

The speedtest.net is from you to there.

The download speed is from you to somewhere else.

These will never match and change each time you test. Some folk need time for this to sink in.
Bob

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r. proffitt · Answer 1 · May 7, 2012 2:52AM PDT

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Answer

They may be unkind. Who?

by r. proffitt Forum moderator May 7, 2012 2:52AM PDT

For this one you call your ISP and ask for them to show the speed test they used.

Most will never touch your machine so if your machine is slower, they did their part.

But you can never be assured of any speed across the internet. Let's hope you know why.
Bob

WaCableTech · Answer 2 · May 7, 2012 11:42PM PDT

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Answer

More information

by WaCableTech May 7, 2012 11:42PM PDT

1.What kind of connection is this, cable, wireless, satellite, dsl?
2. use speedtest.net and make sure it picks a server near you, after that if its still slow, run it on the next closest 2 servers from you.
3. Are you sure they said 15Mbps as your base speed and not up to 15Mbps? Common advertising shenanigans may be in play here.

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