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Question

Special Panasonic Batteries stopped working...

Aug 11, 2016 11:29AM PDT

I bought this Panasonic KX-TG4773B Phone that came with 3 extension handsets requiring this special type of RECHARGEABLE batteries: HHR-4DPA. They all worked well. When it indicated that the batteries needed recharging I left them in their recharging cradles overnight, per their instructions, but at the following day...only one handset worked properly. The other 2 are not working at all. They are all black.

I haven't been able to contact Panasonic to question why this, since these are "rechargeable". If anyone has any ideas I would appreciate them a lot! Happy

Discussion is locked

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Clarification Request
Back to Panasonic
Aug 11, 2016 11:34AM PDT

According to what I can find out, this model shipped in April 2015 so it's likely it's in warranty. Call them to see what the next step is.

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Answer
I can guarantee...
Aug 12, 2016 3:51AM PDT

...you can find the toll free # or internet site for Panasonic to resolve the battery issue, just do an internet search.