Samsung forum

Question

speakers

by grmcdonald / August 12, 2015 11:35 AM PDT

I have an Crystal surround air track and the left side speakers are not working. Any idea what is causing this and can it be fixed. Thanks for your help.

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Clarification Request
Add the full model number, how it's hooked up.
by R. Proffitt Forum moderator / August 12, 2015 11:40 AM PDT
In reply to: speakers

Also try other connection methods as a test.

I looked at one model HWC450BK and don't see much user serviceable. However if I swap the usual stereo jacks I could try to see if the issue is the source or the bar.

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Clarification Request
Model?
by Samsung_HD_Tech Samsung staff / August 13, 2015 11:00 AM PDT
In reply to: speakers

We'd love to look into this. Can you provide us with the model of the unit?

Regards,
HD Tech

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