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SP3 installed-get error when signing in!

Mar 15, 2012 1:57AM PDT

SP3 auto installed. I attempted to sign in to my account (also tried husbands AND daughters). I enter name and password, signs in and I immediately receive the following error "The application failed to initialize properly (0xc0150002). Click on OK to terminate the application." When I click on OK (which is the only option!), the screen goes blue and I cannot do anything! PLEASE HELP ME!!

Discussion is locked

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Can you tell us more?
Mar 15, 2012 5:31AM PDT

Are you trying to log into your XP Windows account or, once logged in, trying to use some application or other?

That error, "The application failed to initialize properly (0xc0150002)" appears to relate to an application fault and not to logging in to Windows.

If you can log in OK, what application are you then trying to open?

If you are trying to log into Windows, what does the Blue Screen of Death, (BSOD), tell you. The STOP error code and any messages and file names are important.

Can you log into Windows in Safe Mode? How to use Safe Mode.

Mark

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:(
Mar 15, 2012 10:15AM PDT

I am trying to log into Windows. It will allow me to enter my password, and is accepted, but immediately after my password acceptance, I get the error message. The blue screen says nothing, it's just blue. The same thing (except for the blue screen) happens in safe mode, except the screen goes blank after the
OK. Luckily I have a laptop, but unfortunately my printer is hooked up to the computer that is locked up! Thanks for AnY help you can provide!

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Hmm, that's strange
Mar 15, 2012 10:24PM PDT

Thank you for the further information. I have a clearer picture now. But it is a strange one.

Firstly, about the printer. If you have a laptop and if you have the software for the printer, can you simply unplug the printer connection lead from the Desktop and plug it into the laptop? You may need to install any printer software first.

Blue screen on load up, but no error messages on the screen. Hmm.

For your information this is what I meant by a BSOD, (Blue Screen of Death); http://www.pcstats.com/articleimages/200409/BSOD_2.gif but you are saying your blue screen is nothing like that. There are many different messages available on these BSODs.

A question. When you have entered your password and hit Enter, does Windows attempt to load, or do you get that blank blue screen immediately? Also, when the blue screen displays, can you see your mouse cursor, and if so, can you move it around the screen?

If you can see the cursor and it can be moved, it makes me wonder if there s some trick being played on you. I can set a desktop display such that it has a plain blue screen, no icons, and the Taskbar is hidden.

So, two tests for you to try please;

1] Use the mouse to hover down the bottom of the screen. Does the Taskbar pop up? Or does the cursor change to a vertical double arrow? If the latter, hold down the left button and 'drag' upwards to see if the Taskbar pulls up.

2] Can you press CTRL+ALT+Del together? This should normally start the Task Manager

If neither of those work, then back to the Safe Mode list of options and try the "Last Known Good Configuration" option. See if that restores XP to when it last worked.

If 'that' fails, then frankly it is not looking good. We have methods to try and copy off personal files from a hard disk when the OS is not accessible, but to fix the OS this will either need a "Repair Install" or a complete "Reinstall".

Mark

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No...........
Mar 16, 2012 12:33AM PDT

Windows does load, that is when the error message appears. The cursor does still move on the blank, blue screen but does not appear as a double arrow when moved to the bottom (or top or sides). Ctrl-alt-del does absolutely nothing, and I already tried the safe mode last Known good Configuration. The desktop is a Dell, approx 6 yrs old. The only major items on it are some pictures. I did think about the laptop earlier, thanks, at least I should be able to print.

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That's a shame
Mar 16, 2012 5:20AM PDT

They were worth asking about, but I feel your options are now very limited to what I said before, either a repair install or a complete new install.

A Dell Desktop, about 6 years old and I'm guessing Dell did not supply any XP Setup or Drivers CDs, so that rules out a "Repair Install", but I bet instead Dell added a hidden Recovery Partition on the hard disk which you access soon after turning the system on, but that will return the system to factory condition and that

Mark

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Just to end the paragraph
Mar 16, 2012 5:21AM PDT

and that is the same as a fresh install.

Mark