General discussion

SP3 desktop internet icons don't work

<font size="3" face="Times New Roman">
</font><span style="font-family: Arial;"><font size="3">Running XP SP3. Laptop was
loaned to my stepson but was not used for almost a year. I ran ms update and ms
security essentials, then used CCleaner.<?xml:namespace prefix =" o" ns =" "urn:schemas-microsoft-com:office:office"" /><oSilly></oSilly></font>
<font size="3" face="Times New Roman">
</font><span style="font-family: Arial;"><font size="3">The Desktop shortcuts for
internal files etc. work. I use Google as preferred web browser. The Google
desktop shortcut connects to Google. Other shortcuts show hourglass for a few
seconds and then nothing, not even an error.<oSilly></oSilly></font>
<font size="3" face="Times New Roman">
</font><span style="font-family: Arial;"><font size="3">I deleted the Facebook
shorcut, opened Google, put in the Facebook address, brought up Facebook, added
to favorites. Clicked favorites/facebook and it comes up. Closed google, double
clicked facebook shortcut, nothing, right clicked selected open, nothing!<oSilly></oSilly></font>
<font size="3" face="Times New Roman">
</font><span style="font-family: Arial;"><font size="3">I used google to get to your
website, created a shortcut, closed google, double clicked dnet shortcut,
nothing.<oSilly></oSilly></font>
<font size="3" face="Times New Roman">
</font><span style="font-family: Arial;"><font size="3">I am mystified, all internet
icons worked before I used CCleaner.<oSilly></oSilly></font>
<font size="3" face="Times New Roman">
</font>

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Comments
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Very hard to read.

Next time PREVIEW your post and as to the issue, then try SAFE MODE and report what happens. XP has been out for over a decade so I'll not write about SAFE MODE today.
Bob

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My posting goof!

I got a bit confused, I would have edited it but did not see any way to do it.

Running XP SP3. Laptop was loaned to my stepson but was not used for almost a year. I ran ms update and ms security essentials, then used CCleaner.
The Desktop shortcuts for internal files etc. work. I use Google as preferred web browser. The Google desktop shortcut connects to Google. Other shortcuts show hourglass for a few seconds and then nothing, not even an error.
I deleted the Facebook shorcut, opened Google, put in the Facebook address, brought up Facebook, added to favorites. Clicked favorites/facebook and it comes up. Closed google, double clicked facebook shortcut, nothing, right clicked selected open, nothing!
I used google to get to your website, created a shortcut, closed google, double clicked dnet shortcut, nothing.
I am mystified, all internet icons worked before I used CCleaner.

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So internet desktop shortcuts fail?

Let's be clear that that feature was a new idea for XP. Cleaners and more can break this.

Try the usual.

1. Set the browser back to IE for now.
2. Run the HTM/HTML registry fix for associations at http://www.dougknox.com/xp/file_assoc.htm

About CCLEANER. I've never found that to hurt but then again, I use it solely for file cleaning, the stock settings and may not use the other cleaners.
Bob

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Tried Safe Mode

I Tried Safe Mode but Internet Explorer did not work!

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My advice was off.

Your first post was a mangled pile of text so I may have been amiss to suggest safe mode. Let's forget that for now.

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Resolution

I received an email from another Forum. The suggested fix was to reinstall IE8, I did and it worked.

Thanks to all that tried to help.

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