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General discussion

SP2 won't detect a Microsoft USB mouse

by hifromsue May 29, 2005 1:34AM PDT

As soon as I updated to Service Pack 2 I couldn't use my USB mouse. I had to use my keyboard to close down windows. If I uninstall SP2 my mouse works once again. On startup with SP2 installed my mouse does not blink at startup and does not light up. I have tried repairing WinXP and reinstalling WinXP. Now that I have gone back to SP1 I also notice that it is taking longer to start up then before. It is an IntelliMouse Explorer 3.0 and PS2 compatible mouse!
I have gotten all the latest updates for this mouse. I am at a loss and very frustrated. Please help!
Thank you
Sue

Discussion is locked

2 Posts

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Not unusual. Here's why.

by r. proffitt Former Forum moderator May 29, 2005 1:41AM PDT

The USB mouse is plugged into... USB and may need updated motherboard drivers. Microsoft doesn't supply these.

The longer startup time is not unusual since more security items and checks are performed.

Bob

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XP USB Mouse Oddities

by Yew May 29, 2005 1:43AM PDT

As part of my job, I have to set up new systems and "recycle" old ones for a new user. I've noticed that XP has an odd habit of not always recognizing USB mice right away. Sometime you have to reboot the system a few times to get it to pick up on it. Seems like half the time I get pissed off, go back to the office to try and fish out a PS/2 mouse from our drawer of spare keyboards and mice, only to find that when I get back, XP has decided it's going to play nicely with the mouse again.

It might also be that the software you're using isn't compatible with SP2, and that if you uninstalled that, you could use the mouse as a generic USB mouse.

You could also try searching with Google to see if you can come up with any sites that might have a solution.

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