Windows Legacy OS forum

General discussion

SP2 Install Problems

by corbins / January 27, 2008 12:16 PM PST

I've downloaded SP2 several times and I keep getting "This installation does not support your operating system?s current Service Pack version". My operating systems is XP Home 2002 Service Pack 1. At one point when I tried to download SP2 again the Microsoft page said SP2 was already loaded. It is still showing SP1 and the automatic updates continues to tell me to load SP2. Internet Explorer is V6.0. I've shut down and restarted several times. I have no idea what to do at this point.

Discussion is locked
You are posting a reply to: SP2 Install Problems
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: SP2 Install Problems
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Try this. . .
by Coryphaeus / January 27, 2008 7:33 PM PST
In reply to: SP2 Install Problems

Disconnect from the net. Turn off all AV programs. Close all running applications. Try again. If no go, download SP2 and burn it to a CD. Try from there.

Collapse -
Still didn't work
by corbins / January 28, 2008 4:43 AM PST
In reply to: Try this. . .

I just turned off Macafee, ran spybot, restarted the computer and tried to download from a CD. Still same message. This is on a laptop and I don't think I have any AV stuff running.

Collapse -
Computer must be 'clean'
by eddie11013 / January 29, 2008 1:51 AM PST
In reply to: Still didn't work

First off, press 'windows key & Pause Break key' together, it will bring up the "System Properties". It should list that you have 'Windows XP Home', etc., and as you stated, that you have 'Service Pack One' installed. That being the case, a computer must be clean of any virus stuff or you could have issues. Since your not sure if you have an anti-virus program installed, try one or all of the following free online scans, get rid of whatever they find:
A-Squared On Line Trojan Scan --
BitDefender On Line Scan --
Ewido On Line Scan --
F-Secure On Line Scan --
House Call Anti-Virus
Also, just as an fyi, maybe review installation guidelines here:
And finally, if you don't have an anti-virus program, you need to get one, have a look here for some free one's:
Oh! One final note, maybe download Belarc Advisor from here: It will show everything installed on your computer. Very nice to have when people ask whats installed on your computer.
Good luck,

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions

The Samsung RF23M8090SG

One of the best French door fridges we've tested

A good-looking fridge with useful features like an auto-filling water pitcher and a temperature-adjustable "FlexZone" drawer. It was a near-flawless performer in our cooling tests.