Windows Legacy OS forum

General discussion

SP2 Install Problems

by corbins / January 27, 2008 12:16 PM PST

I've downloaded SP2 several times and I keep getting "This installation does not support your operating system?s current Service Pack version". My operating systems is XP Home 2002 Service Pack 1. At one point when I tried to download SP2 again the Microsoft page said SP2 was already loaded. It is still showing SP1 and the automatic updates continues to tell me to load SP2. Internet Explorer is V6.0. I've shut down and restarted several times. I have no idea what to do at this point.

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Try this. . .
by Coryphaeus / January 27, 2008 7:33 PM PST
In reply to: SP2 Install Problems

Disconnect from the net. Turn off all AV programs. Close all running applications. Try again. If no go, download SP2 and burn it to a CD. Try from there.

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Still didn't work
by corbins / January 28, 2008 4:43 AM PST
In reply to: Try this. . .

I just turned off Macafee, ran spybot, restarted the computer and tried to download from a CD. Still same message. This is on a laptop and I don't think I have any AV stuff running.

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Computer must be 'clean'
by eddie11013 / January 29, 2008 1:51 AM PST
In reply to: Still didn't work

First off, press 'windows key & Pause Break key' together, it will bring up the "System Properties". It should list that you have 'Windows XP Home', etc., and as you stated, that you have 'Service Pack One' installed. That being the case, a computer must be clean of any virus stuff or you could have issues. Since your not sure if you have an anti-virus program installed, try one or all of the following free online scans, get rid of whatever they find:
A-Squared On Line Trojan Scan -- http://www.windowsecurity.com/trojanscan/
BitDefender On Line Scan -- http://www.bitdefender.com/scan8/ie.html
Ewido On Line Scan -- http://www.ewido.net/en/onlinescan/
F-Secure On Line Scan -- http://support.f-secure.com/enu/home/ols.shtml
House Call Anti-Virus http://housecall.trendmicro.com/housecall/start_corp.asp
Kaspersky http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html
Also, just as an fyi, maybe review installation guidelines here: http://support.microsoft.com/kb/875364
And finally, if you don't have an anti-virus program, you need to get one, have a look here for some free one's: http://forums.cnet.com/5208-6132_102-0.html?forumID=32&threadID=238606&messageID=2435089#2435089
Oh! One final note, maybe download Belarc Advisor from here: http://www.download.com/Belarc-Advisor/3000-2094_4-10007277.html?tag=lst-1 It will show everything installed on your computer. Very nice to have when people ask whats installed on your computer.
Good luck,
Eddie

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