Read this Some XP SP2 installation problems. Causes and Cures message.
Your problem is described at point #3 and a MSKB article is provided.
Trying to unweave, unwind, unravel
And piece together the past and the future,
T. S. Eliot
I have a fairly new Dell computer on which was installed Windows XP when I received it. I have tried several times to download SP2. It seems to download fine and then does the installation for quite some time. After a while, I get a message that says "Access Denied". When I click "OK", it uninstalls everything in SP2. I am OK with not having it, but it looks like Microsoft is going to link a lot of new updates to having SP2. Has Anyone had this problem? When I call Microsoft, they say they cannot help me with SP2 unless I have it installed(which is impossible and that doesn't seem to matter). Dell says they cannot help me with Microsoft product. Thank you. Betty