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Question

Sound problem - Samsung UE40C5000

by Stecheson / May 10, 2011 10:59 PM PDT

One thing is driving me crazy and that is that I can't get a clear sound on my new Led TV.The problems occur when I connect my Satelite receiver DreamBox 800HD with Samsung TV trough DVI cable.The sound is <span id="INSERTION_MARKER"> distorted with lot of noise. Just like few channels are mix together. I have this problem only when I use DVI connection, SCART connection is OK but using SCART I don't have HD quality i.e. 1920 x 1080. The picture is perfect. In order to check everything I change the DVI cable, same thing, I change the Satelite receiver which I borrow from a friend (Same model as mine - DreamBox 800HD) and first day everything was OK but second day the same old problem happen again.
<span id="INSERTION_MARKER">My Samsung LED TV UE40C5000 is old only 3 months and I already thing to replaced it with Sony or LG if there is no solution for this problem. Any good advice ?

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All Answers

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Answer
Sound problem - Samsung UE40C5000
by Samsung_HD_Tech Samsung staff / May 11, 2011 6:46 AM PDT

Stecheson,

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Sound problem - Samsung UE40C5000
by Stecheson / May 14, 2011 10:06 PM PDT

Thank you for replay.
Resolution and audio output are automatically change.Software in DreamBox 800HD is updated as well as in Samsung TV.
I wonder, is there any kind of device either in the house or outside that may cause this interferences ? and if there is how I can prevent this.

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Sound problem - Samsung UE40C5000
by Samsung_HD_Tech Samsung staff / May 16, 2011 6:30 AM PDT

Stecheson,

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Sound problem - Samsung UE40C5000
by Stecheson / May 17, 2011 5:57 PM PDT

I already try to edit the input name but it didn't help but what happen today is that sound clear and everything sims OK, but that last only few hours and then the problem pop out again. I didn't do anything, it just clear and after that start all over again.
It look's just like something is interfering so I repeat my question is there any device in the house or outside that can be responsible for these interference.

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Sound problem - Samsung UE40C5000
by Samsung_HD_Tech Samsung staff / May 18, 2011 8:18 AM PDT

Stecheson,

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