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Sound Problem now sighhhhh

by Traceyy / April 15, 2005 10:39 AM PDT

I am now having problems with my sound card when I play music in Yahoo. I had malaware and spyware last week and since then my sound is scratchy and loud and yet seems perfect to me. Is there away for me too check or fix my sound card, maybe during all the hijack this and various downloads I needed to do, its altered my sound, or could it be the spywareblaster that I have running now that is affecting it? Anyone have any ideas for me?

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Traceyy, Try Reinstalling The Sound Drivers...
by Grif Thomas Forum moderator / April 15, 2005 11:55 AM PDT

You'll need to check the Device Manager for your sound card type, then visit the manufacturer's website and download their updated drivers.

Hope this helps.


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by Cursorcowboy / April 15, 2005 10:56 PM PDT

1. Please note that just above the text editor (where you enter a question on the forum) is the following paragraph, and if certain information is not present in your question, our reply may not be of much help:

Tip: If you are asking for help to troubleshoot a computer-related problem, please be sure to include all the necessary information (ie: operating system, model number, hardware, software, etc) that will help others identify your problem for a speedy resolution.

Note: You do have the option of using the hyperlink "Edit My Profile" on the right side of the main page to fill in applicable system information so that it is available any time you post a message. If we think we need to know more, we can look.

2. DirectX Diagnostic Tool (Dxdiag.exe) - View information about installed components and drivers for the application programming interface (API), testing sound, graphics output, and DirectPlay service providers, and disabling or enabling DirectX hardware acceleration features: In the Run dialog box, type dxdiag and then press Enter.

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Sound Problem
by Traceyy / April 16, 2005 10:25 AM PDT
In reply to: RE:

Hi Grif and Cursor,

I am not sure if it is the drives, it works fine while I am playing music just for myself, its when I play music through my computer and a yahoo chat room, its to do with the volume controls. I can set the volume controls at the levels I have in the past, but the sound out is loud and I need to slide my volume to almost zero which is not the level it was before I had the trouble with spyware, and yet when I am listening to others play, I need to adjust it up as the sound in is soft, if that makes sense. It seems to be a problem with the volume settings would the drives affect this? I understood checking the DirectX however what do I do when it opens, or is it self explanatory?

Thank you for your help

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