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Sound Problem-Headsets only work on right side

by mike281 / February 28, 2014 12:50 PM PST

for years i have been using headsets to listen to music on my Dell Inspiron 620 computer. Lately only the right earphone carries sound. i have tried other headsets, same problem.
when i am not using headsets, the sound comes thru both sides of the speakers correctly.

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Clarification Request
by R. Proffitt Forum moderator / February 28, 2014 1:15 PM PST

Install another sound card?

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Sound Problem-Headsets only work on right side
by mike281 / March 2, 2014 2:36 AM PST
In reply to: Desktop?

Hi Bob, thanx, With reference to replacing the sound card, I've never done anything like that. I'm not too steady working on small stuff like inside the computer. (i am 72YO with a tremor) i did a fresh download of the sound drivers from Dell's help page yesterday. That didn't help. the speakers are working fine, it is just the left headset that does not work when i plug in a headset. i've tried the headset jack in both the front and rear of the computer and more than one set of headphones. Same result, no left channel.

I do have a few months left on a service contract with Staples, that i got last year when i had major problems and had to have the OS replaced. If i need a new sound card, maybe i could buy it from them and have them do the install for me. What do you think? Thank you! Mike

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Why not a USB
by itsdigger / March 2, 2014 2:46 AM PST
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by itsdigger / March 2, 2014 2:49 AM PST
In reply to: Why not a USB

if it's under warrantee (for free) by all means have them fix it


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Sound Problem-Headsets only work on right side
by mike281 / March 4, 2014 6:58 AM PST
In reply to: P.S

i have discovered another problem which i guess is related. i am a big user of Flight Sim 9. Today i went to look at some "videos" i made of flights that i set up on FS9 and i see that instead of playing smoothly, they all have shaky images. The basic FS9 does not have this problem. Is it possible that i need a new video card, in addition to the sound card?
In reading some comments online from guys who have purchased those USB plug-in type cards, it seems like they are not made too well and don't work for too long. If i have to replace anything, i want to make sure that it is up to the standard of my original DELL hardware.
I use the computer most of the day, playing music videos or FS9, so i need some cure that is reliable.
I would appreciate your thoughts on what would be the best course of action.

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Up to you
by itsdigger / March 5, 2014 12:45 AM PST

I know folks that are using the USB sound cards with successfully but up to you as far a a new GPU goes you should check with the game mfg. and see what the requirements are . We don't know any specifics about your computer as far as PSU or processors so we can't guess .

Take a look at Tom's Hardware at the list of best bang for your buck GPU's .,3107.html


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