Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Sound bar as ND lack of sound

Mar 15, 2017 6:15PM PDT

My sony nt5 sound bar is connected throught ARC and appears to be operational but I get no sound from the sound bar even though the message says, switching to external speakers when powered on.

Any help? Very discouraging for as brand new system.

Jihn

Discussion is locked

- Collapse -
Answer
ARC can be like that.
Mar 15, 2017 6:29PM PDT

Try making this a warranty issue. They fix or you get a refund.

- Collapse -
Sound bar sound
Mar 15, 2017 9:06PM PDT

Thank you. John